Just applied for a UK passport renewal for my son requiring an appointment and visit to Trendy Building.
We had to fly in from Ubon to do this.
Unexpected twist is that they now require translated copy of house-book, national ID or drivers license. This is not mentioned as part of the documention to bring but apparently, your address needs to be checked/verified. Lucky we had a copy of housebook on mobile.
Sad part of the story is that, although the payment form offers 2 options with one being to pay extra for the Passport to be sent to you, this option is no longer available. Passports must now be picked up requiring another round-trip from Ubon.
My question is why do they need a translated version of address if they don't use it to send out the passport?????