So true. Let's start with the CEO. Appointed after a 2 year search, his main experience and claims to fame appear to be as president of a state-owned property manager and COO of GMM Grammy Plc. I wouldn't be surprised if the new business plan included free karaoke on all flights. The solution is simple Minister Thaworn. Forget asking for a new business plan until you have a board qualified and experienced enough to create an effective one!
Hmmm. I wonder which digit they are talking about and what they are going to do with it. Seems that the only "digitialisation" now is the finger pointing at Govt. photo ops.