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garrya

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Everything posted by garrya

  1. I wonder how important it is to do a convid test on a deceased person. I reckon autopsy ain't matter any longer.
  2. That parallel universe is called Hat Yai. Can't remember a rain-free day since the beginning of November. It keeps coming.
  3. I wonder how pathetic life some posters have that they like lockdowns and want to be sitting in their rented place all the time. Mindboggling
  4. Yeah, it's true that online shopping is a piece of cake. However, lot of buyers are just dreamers. They order online, don't read the profile description and start complaining that it's to small, too soft, too hard, colour doesn't match pictures etc. If the buyer clearly understands what they buy, it's simple. Return is also easy if buyer returns within the designated timeframe. Both Lazada and Shopee literally bully Sellers and do everything to favour buyers even if they have to break their own policy.
  5. For those who miss lockdowns, I recommend them do a self-lockdown. Won't hurt. Enjoy it. There are enough people outside already. ????????
  6. That's against the policy to be honest. Sellers can refuse refunds in case of package opened before payment. Got lucky with your local delivery guys.
  7. If the seller is on Seller own fleet they might
  8. In a way it's rather strange that Lazada allows bulky items even over 50 kg and the shipment provider accepts it. The little problem is that most of the vans run with one driver and they sometimes don't want to carry these large things.
  9. The original scenario is that the Seller creates a profile, sets a price and according to the weight and dimension of the product, Lazada determines the cost of shipping. However, Lazada also allows Sellers to contribute to the shipping cost. This could be a full or partial subsidy. We often offer partial subsidy. Let's say the shipping cost is 40 Baht, and we are willing to contribute 25 Baht to this, so Buyer pays only 15 Baht. Also, Lazada has shipping promotions that can be redeemed by certain buyers depending on how many coins they accumulate or how much they spend on their platform. They call it free shipping but in reality, they often subsidize shipping costs only up to 40 Baht. Edit: Sellers can choose to use Lazada's pick up service or they want to drop off their orders at local branches. We usually use the pick-up service from Lazada. Seller own Sellers send the orders however they like, but they still have to stick to deadlines. If the Seller misses deadlines, the buyer will be entitled to refunds and can reject the shipment .
  10. Good on you. Sometimes it does work this way; however, many times it doesn't. The sorting depot of Kerry in our town is basically and empty land with a makeshift open-sided structure where in cases of rainy and windy days, goods are exposed to the elements. There are a few branches scattered around the town and the orders are often sent to wrong branches. Mindboggling
  11. It doesn't work that way. Sellers are assigned the shipment provider. Sellers can't choose. There is no such thing that not choose seller who uses Kerry. I get 5 orders, 2 may be assigned to Kerry , 3 may go to Flash etc. Also it's not a local issue. As a Seller I can safely say it's a country-wide problem. The package is often stuck at sorting depots so paying a visit to local branches can be worthless. It's often sent to wrong branches and no one seems to be interested in finding it. Edit: There are sellers who set their shop to Seller own fleet so that they can decide how they want to ship and they don't have to rely on Lazada's or Shopee's shipment providers. Those Sellers may be happy to send out the goods with a shipping company the buyer prefers.
  12. Assigned by Lazada. We can request change of shipment providers which they either accept or reject.
  13. We don't pay if the delivery is unsuccessful. However, the goods often get damaged when they get returned and that's a loss. Returned products are treated as garbage. We have large items and they require custom-made packaging which we have to replace. Can cost hundreds of Baht. We can often prove from chat messages that the Buyers were not contacted and they indeed need the product but nothing happens. So basically we lose customers who eventually don't want to order again to avoid disappointment. Not saying we lose revenue. This could be monthly thousands or even tens of thousands when the seller sells more expensive products. Lazada ignores it. The worst thing is that many Buyers blame the Seller for these and if they happen to succeed to receive their order, they would leave a bad review bad-mouthing about the Seller. And again, the online platforms allow these bad reviews even if it's crystal clear that the buyer blames the shipping service.
  14. Used to be good. However, nowadays, they are getting funny. I looked at our problem deliveries and 70% accounted for Kerry and the other 30% DHL, BEST and J&T combined. This sums it up.
  15. Yeah true. Kerry even marks unsuccessful deliveries when the package is still in the sorting depot. Outrageous. They play the system as the online platforms don't crack down on them.
  16. They do this. Only Kerry though. Ring a sec and carries on. My missus has had this numerous times so did our Buyers. We have reported this to both Lazada and Kerry, but as usual, nothing has changed.
  17. They do this all the time. Incompetent and negligent staff God knows why they keep doing this. As per policy on online platforms, the shipment provider has to call before delivery.
  18. You may need more sodium, potassium, magnesium and vitamin B12. These have solved all my dehydration problems.
  19. Kerry used to be great. Nowadays, they don't care at all. We have been selling online for 4 years and both Lazada and Shopee keep changing their shipment providers and I can safely say that never have we had so many problems like Kerry. We have lost a number of customers and a lot of money because of their negligence. They usually mark unsuccessful delivery even if they have not attempted a delivery, they damage the most orders, leave packages at the wrong address, and their support service is a joke.
  20. No need to believe ordinary people. Better go with narratives. Well done mate
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