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brokenbag

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    Online 90 day reporting not working now?

    in Thai Visas, Residency, and Work Permits

    Posted

    So is it the first time you try online report?

    My usual checklist:

    Just a reminder for entering data on first page:

    • time frame observed: two weeks to one week before due date? (as explained on the help site)
    • ALL CAPITAL LETTERS (is done automatically)
    • only fill fields marked with * (even leave given and middle name empty)
    • observe date order: day / month / year (not US format) and/or use calendar widget
    • nationality from drop down (results in English followed by Thai script), for US: AMERICAN/อเมริกัน, UK: BRITISH/บริติช

    One of the worst behaviors of this site: all kinds of errors result in this same generic error message without any hint/reason explained.

    Very poor.

    BENQ, you genius!

    I left out all the information that didn't have a red *asterisk.

    No Mr/Mrs, no first name, no middle name, no flight number, and BINGO!!!!!!!!

    Done!

    My second time trying now, gave up last time after having the same error report over and over. This time I figured they would have fixed whatever problems were on the site last time...

    But no, I get the exact same error message as mentioned above. After reading the check list I had my hopes up, but I still get the same error message. I tried leaving out the fields with asterisk and filling them in, even different combinations, before clicking "submit". I tried it in Internet Explorer, but also the IE Chrome tab extension I've been reading about, nothing works.

    Last time at the office I tried asking about this but obviously I got nothing back, any suggestions?

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