Had exactly the same issue - horrible! They close an account from one moment to another for no valid reason, impossible to talk to anyone. They kept money for months on hold and paid it out after deducting some strange fees for closing the account. Never again.
After reading the following posts by him maybe also with a doctor. Very confusing what the thread starter is saying here.
I would also suggest to hire an agent and let him deal and especially communicate with the officials to get things sorted.
Hi,
I'm looking for a "normal" health insurance for my Thai gf to cover expenses in case she got sick, has an accident with her car or whatever. I did a lot of research but didn't find much useful so far. Would be thankful for any kind of recommendation.
Many thanks,
Joe