PhuketNorbert

Thank you very much everyone. I have 2 vaccine certificate (for first, and second dose) The QR code is perfect clear and sharp, i just downloaded it from official website, so it's not a scanned paper or take picture with phone. Also cutted out the qr code with photoshop, tryed change name of file and a lot of way, but all time get same error. Once i have any new information will write here ????

I try to fill my thailand pass for my friends and me (5 people), 3 people is going easily and filled good first time (a few minutes later get Thailand Pass QR) but when try to fill the 2 other people Thailand Pass in the "Vaccination 1 Dose" not accept to upload EU certified 1/2 vaccination QR code. Also the 2/2 vaccination is same EU certified qr code and paper and it's accepted. But the first QR is impossible to upload. Tried to download the "newest" from vaccination app but it's exactly same qr code as in the EU digital COVID certificate. Any idea what should i try ? * already tried: - send the papers without QR code, but it's more than a week and still not get reply. -send multiple time (2x but i can't send it any more) -Call Thailand pass (only one number working with the 4 written number in website: +6625728442) take 40 minutes to someone answer to my call, but very unfriendly and just say i should write email... -write email 5 days ago, still not get any answer. -Call consulate in my country but they said just can help me a few days ago before our flight will go, otherwise i still need to wait.