Can somebody help?
I've had two rejections so far for insurance and hotel accommodation but have not been given the reasons why. I have a booking for a Phuket hotel and confirmation letter but it does not include PCR testing. I have booked airport testing separately and have combined the receipt with the confirmation letter as a JPEG. Is this likely to work?
My AIG insurance is provided by Emirates and states covid cover for 390,000 GBP. Could it have been rejected as not being 50,000 USD?
I'd be grateful for any suggestions. I've tried emailing TP support, my hotel and tried calling the helplines all without success.
I'm due to fly 7 December but rapidly loosing all hope!