Rigsby

I took a screenshot of the online form I originally filled in and have been using that as a reference ever since. I have entered nothing different and used calendars and search buttons every time - and had 3 rejections.

Something has changed in the online system and a lot of people are experiencing the same rejection reason. I have successfully reported online for well over a year entering only the 'Date entered Thailand' field which is mandatory - the 'visa expiration date' I've left blank as it has always been optional and still is. Entering the date you suggested in your post - 'extension of stay permitted up to ....................' still ended up with a rejection.

The entry date I understand but do you mean the date your one-year retirement visa expires or the date your next 90-day report is due ??

I only use this for personal use and it does exactly what I want, plus it's free. https://moneymanagerex.org/

Thanks UKResonant. That's what concerns me. My registered phone number is a UK landline and I only have a Thai mobile (which IS listed in my internet banking account). I've heard these 'one time codes' are hit and miss as to whether or not a Thai mobile will receive them. I've had problems with them not arriving before. I posed this question because in another thread someone said he was told by a NW staff member that card readers would be phased out at some point. This is a bit disconcerting if you can't set the mobile banking app up and even more so if you don't own a smart phone, wherever you live - and yes some older folks don't like them and don't use them.

I posed this question on another thread but it got swamped by other comments so here goes (again). Has anyone any experience with the Nationwide Banking app on a Thai mobile. Can you do it and what hoops, if any, do you have to jump through to get it working ?? Thanks.

Been reading this thread with interest. Can you use the mobile app in Thailand using a Thai phone number ?? If so, do you have to contact NW to get some details in order to log on or do you just have to ensure your Thai number is listed in the contact details ?? Thanks.

Thanks for all the suggestions guys. I don't really want to get a UK sim. I'd have to get another phone for a start 'cos I already have 2 Thai SIM cards in my phone. Ok I could keep swapping sims whenever I needed to use it.

I haven't had the need to get an OTP from the UK until now. So I don't know.

OK thanks Gaccha I'll look into that. I spoke with AIS & CAT and they both said no blocks were in place and they had received no messages from the UK. So much for that !!

Mmm thanks. I will contact the providers - AIS & CAT - and ask them. I didn't know you could unlock the blocking, in fact until this recent situation occurred I didn't know blocking was in force. In the 20 years or so of living here it has never been an issue.

Yes +66. I received a call from them on one of the numbers and they confirmed the 2 numbers numerous times.

Hi. Apologies if this addressed elsewhere. I am unable to receive SMS messages from a financial institution in the UK. I have AIS & CAT sim cards and the texts never arrive to either. Customer Service in the UK say it's probably due to the fact that there is link in the text that directs you to a secure website for further verification. Has anyone else experienced this ?? Do all providers here block messages in this way ?? I find it quite bizarre because I receive other messages containing links that are clearly spam. Thanks.

Yep but it's all in Thai. I guess it'll need a translation service, but I can happily continue.

It may well, but I don't have one.