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According to this, the activation of the SIM requires a selfie. That the bank didn't tell me about. If I were to send to my friend in Thailand to make things easier, that wouldn't work unless the photo does not have to be me, since that is activation with the carrier and nothing to do with the bank. Is that correct?

I asked the bank further and that told me that Email OTP is no longer offered. At the same time, I got some other new information that was not brought up earlier. They said the bank will send the SIM card overseas, and there is a process of follow to activate the SIM card even while overseas and it is all free to the customer. It has data roaming and I do need to maintain the SIM card by topping up 10 THB a month, and that I don't know how to do if the SIM card was overseas. The new information is that after receiving the SIM card, I need to submit some forms and documents to the bank that they said they mentioned earlier (but they didn't); so I need to clarify that too. To start the process rolling, I have to first send them (pasted verbatim): 1. Full name of customer 2. The consent to let the bank provides the Thai SIM Card (Specify that you confirm to let the bank provides a SIM card.) 3. Full home address for delivery 4. Available Email of customer 5. Available mobile phone number of customer 6. Account number Matt

Yes, seems contradicting the other security measures like not allowing you to change your phone number unless in person. But maybe because they are sending you the SIM, so it's not just any number. I saw the guide on using K Plus app, but it stops are needing to scan the QR Code. What happens after that? Assuming I have the bank send it to "myself" in Thailand. When my friend is ready, I sign into Internet Banking, grab the QR Code, forward that to him, and have him scan it with the phone. What happens next? Does it want to take a selfie to prove that it is me? Or is scanning the QR code the end of it? Matt

Is that even an option. I am used to 2FA via email everywhere except Asian banks. When I logged in, it only gave me the option to OTP via SMS. Maybe if I hadn't had a number registered with the bank, it might have been possible. Let me ask when I have them on the email exchange. Hopefully this is still possible or that I have to speak to the right channel to gain access to that. Thanks Matt

Hi, I have not been able to get back to Thailand since Covid and during that time, K-Bank’s PIN 2 has been depreciated in favor of SMS-OTP and now K-Plus App. I still have no plans to go back to Thailand at least in 2023 but I now have a need to make some transfers to pay back rent etc. I contacted the bank and they say they can mail me a Thai SIM card to either somewhere in Thailand or my overseas address. However, they said they can’t mail to my “friend in Thailand”; I could always mail to my friend’s address under my name, so I don’t get that. Has anyone done this before? What’s the catch? What hidden fees am I expecting to pay? e.g. to maintain a Thai phone plan, the cost of shipping? If I mail it to my overseas address, it wouldn’t work unless it is roaming correct? In that case, the bank must have some auto deduction from my account for that roaming. I like to know if others have gone through this before responding to the bank. The email from them is a bit unclear in details (also owing to the language barrier), and each time I get a response, my understanding of the previous changes slightly. Thanks Matt