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Khaosan Art Hotel

Hotel Reservation Officer - Urgent!

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Hi, we are a newly renovated/opened hotel in Bangkok and we are looking for a Hotel Reservation Officer.

 

The person in the position of the reservation officer will be in charge of managing all reservation requests by determining the availability of rooms and to meet guests needs. Will verify guests information, assign rooms and reply to guest with confirmation emails.

 

The reservation officer will ensure that all reservation meet company standards; all paperwork should be accurate, including requirements, guests' preferences, and payment details.

 

Benefits :
- Salary from 20,000THB to 25,000THB.
- Paid sick leave and paid annual leave.
- Two days off per week.
- National holidays.

 

Qualifications :
- Thai national only.
- Convenient to work on Khaosan Road.
- High communication skills, both verbal and written in English.
- Computer skills for using reservation software.
- Organizational skills for managing several reservations throughout the workday.
- Ability to maximize bookings, delivering efficient service.
- Must be meticulous to make sure that all guests details are precisely recorded.
- Highly organized and, ability to prioritize and multitask.
- Ability to deal efficiently and politely with all enquires by email, phone, etc.

 

Experience :
- Minimum three years experience as the reservation officer in the hotel industry.
- Must have experience working with Booking, Agoda, and other reservation channels.

 

If you know someone who fit the requirements and would like to apply for this position, please contact us with resume and a cover letter to hr@khaosanarthotel.com

 

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