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Barley

Prepaid SIM card validity

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Couple of days ago I spoke with True customer support - gentleman spoke very good English :)

 

I was asking how to keep my SIM card valid.

 

Here were his answers:

Tourist SIMs switch off automatically after 90 dsys

 

Normal SIMs can be valid up to one year. Initially the SIM has a short validity but then every recharge of at least 10TBH of a normal SIM extends its validity by 30 days up to 1 year after which the SIM can no longer be extended.

 

He also says that I don't need to worry about having activity on my card to keep it active (if for example I go overseas for 4 months). If I don't use my card during that period it will still be active when I come back, provided the validity through recharges on the card was long enough.

 

Now I made my own test re. recharges and validity, and I found the following on my card which I bought around 17April:

10TBH recharges extended validity by 30 days until 12 April 2019.

 

The next 10 TBH recharge only extended validity by 17 days to 29 April 2019.

 

In the forum I read of some members keeping their prepaids active for many years. How do they do it?

 

Is activity needed or is recharging sufficient?

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Most people probably live here so maintaining a balance, expiry, activity is less challenging.

 

1 hour ago, Barley said:

The next 10 TBH recharge only extended validity by 17 days to 29 April 2019.

 

This was a result of hitting the 365/366 day maximum expiry window.

 

Generally speaking, most prepaid promotions/packages associated with SIM/number/account have a maximum expiry of 365 days, even specialized SIMs (like the Tourist SIM) can be transitioned to a "normal" promotion, with a phone call to customer service or a visit to a shop.

 

Some sort of activity (outbound call, top-up) maybe be required every 90 days in the T's & C's, but it seems like this may not be enforced. In fact, operators may keep an account dormant for 90 days after expiry before recycling the number, although there are a fixed amount of numbers so recycling is required. So recharging and maintaining a valid expiry is sufficient.

 

I think TrueMove H also allows one to purchase extended expiry, assuming you meet the requirements... http://truemoveh.truecorp.co.th/news/detail/292

 

 

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Thanks for the info and tip about extending.

 

According to your link:

 

*934*180# will extend validity by 180 days on True for a very reasonable 12TBH charge provided your number has been active for at least 90 days OR you had at least 200TBH accumulated usage.

 

CAVEAT: Not working on Tourist SIM!

 

 

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I had a "regular" SIM (long before the "tourist SIMs) many years ago that required regular top-ups to extend it. I was on a "3 month in, 1 month out" rotation and the only way to keep the SIM active was to add money to it just before I left and then as soon as I got back again but, if you were a little late getting back, too bad so sad the number was cancelled (within a very short time after expiring). I knew a couple others that ran into the same problem and even went to the phone company to get their number reactivated only to be told that it had already been reassigned !

 

I had 1,500 baht credit plugged into my SIM at one point and hit a snag - it absolutely would not let me add more credit ! Apparently there is an upper limit on how much credit you can have ! I ended up losing that SIM (as I wasn't able to get back soon enough on one trip and it expired despite all the credit on it).

I found out about the "1 year" SIM after that (naturally) and have had that SIM for what, 12 years now ? It is great. Every time I add credit to it, it extends the validity period by a year. (So if I add 200 baht to it today, the expiry date would be 1 May 2019. If I add another 300 baht on 18 June, the expiry date moves to 18 June 2019.)

 

(I just checked it and the current expiry date is 9 Feb 2019. As I only have 30 baht credit left I will top it up now and then recheck. Yep - just topped it up and checked and now I'm good until 1 May 2019.)
 

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Wow that's great! Very interesting information! Thank you!

Do all providers have this one year SIM?

How/where would one be able to get it?

Is the one year feature reflected in any way in the price?

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The one I have is from AIS 12-Call. I'm sure most phone shops will have the "1 year" SIMs and I'd suspect that most of the providers have SIMs similar to the AIS one.

 

No idea about the price, I got mine a long, long time ago and haven't had to price a new one out since then. I told a friend of mine about it a couple months ago as he was in the same situation (leaving the country and couldn't keep the SIM topped up and was tired of having to get a new number every time he came back). I forgot to check if he did get the 1 year one before he left this time.
I don't recall price being an issue when I got mine, but unless it was some crazy, outlandish price I probably wouldn't have thought twice about it any ways, especially considering how much I had to keep pumping into the old SIMs (and was never using).

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Is it *1013 or *1013#?

Dtac dial *1013  ( 2 THB per 30 days extension, max 365 days outstanding)

@Kerryd

 

Again thanks for this very helpful information.

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*1013 <dial> for computer voice guidance (IVR)

  1. Application instructions

    • Direct number (USSD) press *113 *desired extension days (30/90/180 days) *9#
    • Automated reply system IVR dial *100
    • Automated reply system IVR dial *1013
    • mydtac eService
  2. Service rates

    • 2 THB service fee for 30 day extension
    • 6 THB service fee for 90 day extension
    • 12 THB service fee for 180 day extension
    • Service rates above are VAT inclusive. System will send notification SMS upon successful service activation,
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[mention=33357]Jdietz[/mention]

 

Great!

 

Now we have the codes for dtac and True (For True *934*{30 or 90 or 180 for desired days}# - same prices as dtac, i. e. 2TBH/30 days) for extending validity in this thread.

 

I assume AIS will also have a similar service. Maybe someone else will know.

 

 

 

 

 

 

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AIS seems to be the odd one out, but there you go:

 

Source: http://help.mobiletopup.com/knowledge-base/how-do-i-extend-the-expiry-date-validity-of-my-sim/

 

How do I extend the expiry date validity of my SIM?

  • Check your Validity

To check your date of expiry you can use these USSD codes:

  • AIS –  *121#
  • DTAC – *101*9#
  • True – #123#

Extend your SIM’s validity

To extend your validity:

  • AIS
    • Add 10 Baht credit for 30 Days Validity
    • Alternative method: Dial *500*9#  Add 30 days validity for 30 THB via Mao Mao package
  • DTAC  –  Extend your validity for up to 365 days at a cost of 2 Baht per month.
    • Press : *113*30*9# for 30 days extension.  Cost 2 Baht
    • Press : *113*60*9# for 60 days extension.  Cost 4 Baht
    • Press : *113*90*9# for 90 days extension.  Cost 6 Baht
    • Press : *113*180*9# for 180 days extension.   Cost 12 Baht
    • Conditions: Must activate SIM for at least 90 days or have usage of 200 THB.
  • TrueMove H –  “Quick Add” Extend your validity for up to 365 days at a cost of 2 Baht per month
    • Press : * 934 * 30 # for 30 days extension.  Cost 2 Baht
    • Press : * 934 * 90 # for 90 days extension.  Cost 6 Baht
    • Press : * 934 * 180 # for 180 days extension.   Cost 12 Baht
    •  
  • Confused 1

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37 minutes ago, Jdietz said:

Dtac dial *1013  ( 2 THB per 30 days extension, max 365 days outstanding)

Something similar around for 1-2-call SIMs?

 

(Question came about two minutes late :-( Still 30 Baht for a month is quite a lot.

Edited by hkt83100

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Sorry. 

AIS = 1 2 Call, see above for table.

Edited by Jdietz

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I have had my sim for 4 years, last time used was December 2017, never had an issue with it not working 

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