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Esso49

HDPrime - be warned

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For a while I have been happy with their service.   Now however they appear to be unreliable.   I added a top up via the Paypal site they advised  (  terranshopman@gmail.com  ).

 

As advised by them selves I sent them a message regarding this payment.   No reply  !!

 

I sent them a further email asking for a status update -  No reply

 

So I shall now advise Paypal of this issue.

 

In the meantime would all members be wary of the fact that payment via paypal may be not trustworthy,  indeed is HDprimetv to be trusted ?

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Their Facebook page appears to be down also so do not spend 1 further baht   with this company 

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Could it be to do with a recent torrentfreak article ''Police Forces Around Europe Hit Pirate IPTV Operation''??

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Having once lost a small amount when ExpatTV collapsed, I would not trust any such company based in Thailand or which does not accept credit card payments.

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6 hours ago, KittenKong said:

Having once lost a small amount when ExpatTV collapsed, I would not trust any such company based in Thailand or which does not accept credit card payments.

You can pay using True Money and it's not expensive if it does go belly up.

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i did pop up with true money twice 300 bahts then 50 bahts but did not get credited 

cannot use it 

no answer to their contact us ?

anyone has a solution

Edited by pbellanger1

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On 5/25/2018 at 12:04 PM, Esso49 said:

Fortunately all is now ok

i'm experiencing similar problem with true money coupon i buy at 7 11

any suggestions to resolve the problem

thanks

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19 hours ago, pbellanger1 said:

i did pop up with true money twice 300 bahts then 50 bahts but did not get credited 

cannot use it 

no answer to their contact us ?

anyone has a solution

When you enter the TRUE money code, and hit the enter button.does the reply say "successful" If so you will have been credited with a number of "points". You say you entered (twice 300 bahts). this implies the transaction was successful.

Look at your points awarded page, see how many points there are and then go and purchase a package, TV, VOD or the joint(TV/VOD), which is slightly cheaper than buying a standalone package. I will go and get a TRUE money slip today, and test my account.

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Just back from 7/11 with a top-up TRUE money, slip, entered the code, transaction successful, under 20 seconds start to finish.

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Seems like they have problems again.   Now they have just put a note on their site saying they have had to remove BT and Sky sports temporarily without any explanation.  The only reason I subscribed to HDprime was for Sky sports and in particular F1.   Looks like that has been lost now.  Sky F1 was working this afternoon.  Anybody else had any luck finding out and/or can suggest a reliable service ?

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u-play.tv is / was connected them.. There was a westerner handling all the mail at contact@ both sites and in various mails with me over the years from the iLikeHD time it seemed it was 2 fronts to the same team, one geared cheaper for Thais. He even comped me a couple of months HD prime when I was in europe and my u-play wasnt working great there, so clearly it was joined. 

Recently no one replies to any u-play mail either, possibly the westerners have been cut from the system ??? But u-play is working fine, accepted credits recently, and is even being sold / distributed by physical shops and dealers a lot. 




 

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On 5/27/2018 at 4:10 PM, Will27 said:

You can pay using True Money and it's not expensive if it does go belly up. 

It's not the amount: it's the principle.

 

And if I can pay with my UK credit card then I can normally claim any lost money back from the card issuer if the company does collapse.

 

So I prefer to only use services that will accept a UK credit card.

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