jjb Posted August 17, 2018 Share Posted August 17, 2018 Hi all, quick question : does anyone know of an insurance ombudsman in Thailand or a lawyer specialising in health insurance claims? My insurance recently rejected a claim by me for coverage for an emergency operation while I was outside of the area of coverage. My insurance covers me in Asia and only for emergencies when travelling outside. The reason they have given me is that it was pre-existing or at least the symptoms were pre-existing before I left. This is not at all the case - I had no idea of any problem and I don't understand how they can claim otherwise. Any pointers gratefully received! Link to comment Share on other sites More sharing options...
stevenl Posted August 18, 2018 Share Posted August 18, 2018 Check your policy, there will be a procedure outlined for disputes. Follow that. If you don't, they can stick to the denial and declare your dispute invalid since you did not follow proper and agreed upon procedures. Link to comment Share on other sites More sharing options...
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