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BANGKOK 19 July 2019 17:58
chado

DTAC has no signal in one of a countries

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Which country?

 

What is make/model of the phone?

 

By "unusual", I meant frequencies which your phone may not support.

 

My read of the various DTAC info is that prepaid customers cannot use roaming in South America. No clue why it worked in Mexico for you.

 

Post-paid customers can roam in SA.

 

For example, in Brazil DTAC has roaming agreements with...

 

Nextel Brazil 
OI MOVEL SA    
Claro Brazil    
 

 

No clue what DTAC support may be able to do for re: the DTAC Call app, but it seems like it might be worth a try?

 

https://www.dtac.co.th/business/en/help

 

In the first pull-down box choose Enquiry, International Service, IR

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6 hours ago, mtls2005 said:

In the first pull-down box choose Enquiry, International Service, IR

 

My phone can detect all the networks, but none of them allows me to connect.

 

1) How can I change my tariff to postpaid? Given that now my prepaid sim doesn't work and therefore I can't login to "my dtac" dashboard.

 

2) Dtac app would work, but it requires an activation code for the first usage that can be received .... to the original simcard.

Edited by chado

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Maybe I can setup "forward sms", so that they'll forward to either my local number or a thai number of my friend?

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