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BANGKOK 20 July 2019 19:22
chado

Support of DTAC by email or other text means

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I can't find their email. And in their Line they're not responding.

 

How to get in touch with them by email or other text means?

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Callcenter 1678  3 baht

E-mail: feedback@dtac.co.th

http://www.dtac.co.th/help/form.html

www.facebook.com/dtac and www.facebook.com/happy

Please send SMS to 16789 (1 Baht / message excluding Vat) ** 1 Thai/English message is 70 characters. English is 160 characters .

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20 hours ago, Langsuan Man said:

Feedback@dtac.co.th

Dear customer,

 

We are very sorry to inform you about the termination of this service channel email:Feedback@dtac.co.th effective on 01/JUNE/2018.

For your convenience, please kindly let us know the phone number, details via  (click here) , IVR *777 (free till 31/DEC/2018), DTAC APP (click here) via SMS 16789 (fee 1THB/SMS)

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1 minute ago, chado said:

??

 

Your post is weird. That is a geographical number for DTAC. For instance, if you are abroad you can use a cheap calling service to connect.

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6 hours ago, chado said:

Dear customer,

 

 

 

We are very sorry to inform you about the termination of this service channel email:Feedback@dtac.co.th effective on 01/JUNE/2018.

 

For your convenience, please kindly let us know the phone number, details via  (click here) , IVR *777 (free till 31/DEC/2018), DTAC APP (click here) via SMS 16789 (fee 1THB/SMS)

Thanks, a disturbing trend for non Thai speakers from an increasing number of vendors of all kinds

 

First noticed it with Bangkok Bank, no longer having an email "channel"  and SCB's email isn't as good as it used to be either 

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