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Too slow, poor service, not enough staff and corrupt - Dusit Poll gives Thai immigration the thumbs down!

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went to chaengwattana 8 months ago and it was quite a free for all mess, no organised queuing system, been twice in the last six weeks and find it well organised and efficient. the staff i have dealt with have been professional and even friendly! no complaints at all.

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Corruption will always be a part of Thai society, it is endemic in almost every aspect of life here. Putting up signs is just another feeble attempt by the top brass to make it look like they are making improvements. Smoke and mirrors. You ain't pulling the wool over my eyes, folks.

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Here on Koh Samui we still cannot do online 90 day reporting so if you live on one of the other islands such as Koh Phangan you have to get a ferry boat over plus a taxi to immigration it takes up most of your day just to confirm where you are living.

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3 hours ago, ukrules said:

A simple 90 day stamp on arrival would solve most of the problems as a large number of people will enjoy their holiday and then leave within this 90 day period.

 

For the rest there could be extensions of say another 30, 60 or even 90 days.

 

People don't want to go to immigration when they're on holiday.

 

Make it easy for them, if they don't get what they want then don't expect them to all come back.

 

I know many people who cut short their yearly winter trips to avoid going to immigration for extensions, etc and leaving the country only to enter again for another stamp is just something that a huge number will never ever do - so they go home instead.

 

Real tourist generally stay less than 30 days a 90day stay would be a waste of time only rewarding those who abuse the system. Their whining would increase to the unbearable level about how they are saving the Thai economy

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Thailand should look at the Philippines,you can go for an initial month then go to immigration and get another year,no financials as far as i know,then when that is up you ask for another,after 3 years yes you have to leave for a day at least come back and start all over again,no 90 days or other nonsense,it's like wow they actually want me here,unlike Thailand,and have the Thai immigration heard of the concept of staggered lunch hours? It would seem not as they close from 12-1,so they can all sit together for lunch.

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Ah, The Land of Smile, well, travelling to Thailand in many occasions the only smile I am getting

is on Thai Airways, on arrival all smiles just vanished and I am met with suspicious faces, as for long

waits I won't even bother commenting about it, as I don't think it'll ever change.

Quote: In Olympic times, has any Thai sportsmen ever won a medal with speed related sports.     

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1 minute ago, crazykopite said:

Here on Koh Samui we still cannot do online 90 day reporting so if you live on one of the other islands such as Koh Phangan you have to get a ferry boat over plus a taxi to immigration it takes up most of your day just to confirm where you are living.

If Immigration has stamped a years extension in your passport, what is the point of 90 day reporting. First they trust you for 365 days then 90 days later no trust, as a prisoner on remand you must report in? Scrub the 90 day process. Same with TM 30, if Immigration at the airport has checked you in the computer why the duplication 24 hours later; no other country in the world I have stayed or visited needs this stupidity. In fact developing nations in Africa have now deleted the incoming country form as it was a waste of time and expense, just need visa and scan one set of fingerprints.

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Publishing  of all fees and charges for ALL SERVICES Offered  BY IMMIGRATION NATIONWIDE would be helpful, maybe it would stop the Corruption or over charging.

Edited by bluesea
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My two cents worth, having used 2 different offices, Chiang Mai and Buri Ram, CM I gave up and used an agent, I spent 20 years in bloody lines waiting in the RAAF and dont want to continue and to get there at absurd hours plz, so sorry to those who feel this is wrong I was happy to spend my time as I wanted to, Buri Ram is a totally different story, never much waiting (you can strike a bad day), pleasant to deal with actually talk to you, well my partner who we exchange banter past and helpful in they usually even fill out my forms or some part of them. I know this can change as more ex pats come to the area, it wont effect me as I go back to Oz for 2 years to make my pension portable. But hopefully the online stuff will make it just that little bit easier.

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22 minutes ago, Jimbo1964 said:

// and also the pain in the ars* 90 day report.

Probably because a 3 minutes work on your computer every 3 months

is not really a "pain in the ars*" :cool:

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16 minutes ago, marko kok prong said:

Thailand should look at the Philippines,you can go for an initial month then go to immigration and get another year,no financials as far as i know,then when that is up you ask for another,after 3 years yes you have to leave for a day at least come back and start all over again,no 90 days or other nonsense,it's like wow they actually want me here,unlike Thailand,and have the Thai immigration heard of the concept of staggered lunch hours? It would seem not as they close from 12-1,so they can all sit together for lunch.

Very accurate analysis of Thainess at work. No thought spared for anyone but themselves. They, especially the IO's, see us as blood sucking leeches to be dealt with accordingly. They would send us to 'farang' detention camps given half a chance...

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22 minutes ago, KhunProletariat said:

Corruption will always be a part of Thai society, it is endemic in almost every aspect of life here. //

Corruption is part of every society, even your country.

And I disagree on many comments about corruption in Thailand. Sure the corruption level is high, but things are changing. Thai people are fed up of too much corruption and don't hesitate now to denounce it, thanks in part to Facebook and social media. I don't doubt corruption will decrease in Thailand in coming years. :cool:

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57 minutes ago, HalfLight said:

 

That matches my own experience, though mine is quite a few years ago.

 

One way to even the balance (I have found), is to thank the staff for their good service (especially when it's been rotten), and give them a 5-baht tip. It's a great leveller, though it does make them furious and is not recommended if you have to go back in 90 days - it might well be remembered. Fortunately, many Thais don't have wonderful long-term memory. Odd thing though; it doesn't seem to make them quite as furious if you're dripping bling when you go, they seem to think you're an alpha if you have 2Kg of visible gold hanging off you - my missus told me that - shrewd woman my missus.

 

 

Call me an idiot if you like but i first hate to sit on those tiny chairs still wrapped in plastic among myanmar workers for 2-4 hours in row while my wife does all the paperwork.

 

Second i can't stand the inefficiency and no speaking english at IMMIGRATION, being treated like a criminal while i never ever did anything wrong. And why those agency-folks with 10 passports can jump the queue?? I have to wait for them? Come on.

 

Going there takes a full day for me and my wife so we go to Singapore to enjoy our time/money there.

 

And if anybody wants me to wait 4 hours i wish they have a nice restaurant with cool drinks/music/real chairs/tables and nice food...Oh and i also like to smoke in the shade in a clean smoking lounge (like Changi airport).

 

So nope, i won't go to their immigration anymore.

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As an example for Phuket. I do not use the small office in Patong as they have a high proportion of tourists in there and pull all sort of scams.

 

In the main office in Phuket Town the only stunt they pull that I am aware of is the B300 for a Certificate of residence. They have made considerable improvements over the past couple of years- a drive thru window (albeit on the wrong side of the truck) being one example, moving retirement permits to a separate office another.  

 

Personally I think a lot of the slothfulness and lack of modernisation  is not about creating chaos but about providing jobs. If you have three people in employment instead of one  its good for them. Including the civvies there are FIVE(!) people just in the retirement permit office. A lot of the surliness I see is directed towards people who have not had the courtesy to properly prepare their paperwork or dress appropriately before interfacing with the IOs. I have never had any issues with the IOs in Phuket Town nd sympathise with them on occasion when I see the people they have to deal with.

 

On the entry side personally I have never had any issues or long delays on entering the country.

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