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BANGKOK 19 April 2019 23:36
Stubby

Stop Using My Phone Credit - For Crying Out Loud!

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Hi Folks, I wonder if any Android gurus can help.

See, every couple of months I top my smartphone up with a 12GB internet package. It's usually more than enough to see me through to the next top-up. However, sometimes I run out before the end of the month. Then, unbeknown to me, the phone automatically starts to use my phone credit instead. Phone credit doesn't last long at all with the internet, and before I know it I'm fresh out of phone and internet credit.

 

So, my question is this: is there a setting in Android where I can stop my phone from switching to call credit when my internet runs out? Or, is it a simple case of keeping an eye on the data usage?

 

I've had a look but can't find anything obvious.

 

Thanks, in advance,

 

Stubby

Edited by Stubby

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I don't think you can, at least not on your phone 😞

 

You don't say who your mobile provider is, they may have a setting that stops data when the allowance runs out.

 

Alternatively, just get one of the "unlimited" data packages that reverts to a slow speed when the main data runs out.

 

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And make sure you never have a lot of creadit on your phone, just top up as and when needed.

There is a setting where you can get a notification when you have only a bit of allowance left.

 

Edited by wgdanson

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You can do something on your phone to make sure some things only happen if you have a WiFi connection, i.e. updates.

About the rest you should talk with your provider like DTAC or AIS. Make sure you have a contract which does not charge extra after x GB.I know in some contracts you can continue to use the internet, just slower. But there are so many options so you better check with your provider.

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Thanks for the feedback everyone, I thought as much.

It feels like a bit of a scam really, not being able refuse permission. The operator is TRUE-H so perhaps I should ask them direct. I often get bombarded with SPAM email too. I cancel it via the STOP SPAM number and it calms down for a while. They then start up up again some weeks later. TIT, I guess 😞

 

Stubby

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1 hour ago, Stubby said:

Thanks for the feedback everyone, I thought as much.

It feels like a bit of a scam really, not being able refuse permission. The operator is TRUE-H so perhaps I should ask them direct. I often get bombarded with SPAM email too. I cancel it via the STOP SPAM number and it calms down for a while. They then start up up again some weeks later. TIT, I guess 😞

 

Stubby

Get your self the Oppo A3s from 7-11 for 2,700bht, it's a decent 6" notch phone, locked to True. Includes a True sim with unlimited free True phone calls and internet data for 100bht topup/month. 

 

Or install DataEye app on your phone which blocks all data use, unless you give permission for each request.

Edited by BritManToo
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Well I've learned a few things tonight, thanks everyone. I thought I had a cracking deal with 12GB for two months a pop. And to be honest, it's usually enough. It's just that I got caught short a couple of times, this month included. TRUE then eats through phone credit like an alky downs a a 12 pack.

 

I'm going to save this thread and explore my options 😉

 

Stubby

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Settings> Network> Mobile Data.   There is a toggle switch that you can set off then the phone only uses WiFi when available and your call credit remains intact. I had a problem with True sending me spam messages that ate up my allowance, if you drop by a True sales desk the salesperson should be able to get the spam switched off. True has a lot of Wifi hotpots you can use in shopping malls and supermarkets that you should make the most of to retain your 4G allowance...

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Sorry for the delayed response guys, I've been offline for a couple of days.

 

I think I've found the area you talk about. I have 6GB a month on the current internet package. If I use that before the end of the month, the phone then dips into my call credit to pay for the internet. I've since set the data limit to 6GB (my monthly internet limit). So does that mean once I reach 6GB the phone won't dip into my call credit. I mean, is call credit and data usage two separate things? 

 

Regarding SPAM, even TRUE refer to their uninvited text messages as SPAM. I know how to stop it, the problem is it starts up again a few weeks or months later. Not sure why.

If anyone's interested, here are the steps for TRUE:

 

  1. Call *137 from the phone receiving SPAM
  2. Press 9 for English as soon as the robot picks up
  3. Simply follow the automated instructions to stop SPAM (it was "Press 1 last time I did it)

Regards,

 

Stubby

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I use AIS for both my phones. On one phone I pay 200 baht a month for Wifi. On the other, nothing. Just a phone. Suddenly I got a ding for 10 baht, increasing to a 49 baht charge for the full day of wifi. But I don't use that phone for Wifi. Both phones connect to my home wifi when I'm there so my usage is very low. I called AIS and asked them why I got a charge for a phone I didn't sign up for. They told me that they'd started making the wifi available on a daily basis on most phones now, whether requested or not. I got the charge reversed and my account credited. BUT BE AWARE that this is their policy now. If you get a charge you don't understand, call them. They were quite nice in explaining it to me and in making it right again for me.

 

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