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Samsung J 7 Prime battery replacement?


khaepmu

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What's the story with replacing a battery for the Samsung J7 Prime. The Samsung centers upcountry wanted up to a week to get a new battery, some of the Samsung Centers wanted me to leave my phone there for three days. It's just a battery. With my old Samsung, I took the old battery out, bought a new one and inserted it. It took 2 minutes. Why would it take a week to get a new battery or why would you have to leave a phone at the center for three days. I really need to use my my phone on an almost hourly basis for work etc.

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The battery in mine was replaced under warranty by Samsung in Pattaya. They didnt have stock either but they got one the next day and did the job in a few hours.

 

Lack of stock seems to be a common issue in many businesses and shops here. Incompetence? Fear of theft? Lack of funds to allocate to inventory? I dont know.

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3 hours ago, khaepmu said:

With my old Samsung, I took the old battery out, bought a new one and inserted it. It took 2 minutes

That was in the good old times.

Nowadays companies are allowed to build devices with batteries "glued" to the frame/case.

Difficult to replace. A real "repair".

Apple is a leading company again. They throttle the devices to disguise the decreasing capacity of the battery :bah:

And the price for a replacement will probably convince you that a new phone is needed.

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