Marine Dept launches Facebook complaints portal, as dangerous Phuket speedboat complaint left floundering

[webfact]

Marine Dept launches Facebook complaints portal, as dangerous Phuket speedboat complaint left floundering

By The Phuket News

 

The Marine Department launched its Facebook page for people to file complaints about marine tour services, and especially marine safety, today (Jan 7). Image: Screengrab / Facebook / Marine Dept

 

PHUKET: The Marine Department of Thailand today (Jan 7) launched a Facebook page for people to file complaints about marine tour services, and especially marine safety.

 

The launch of the webpage, called “Notification of Complaints to the Marine Department” (click here), aims to allow people to file complaints instantly, with photos, Phuket Marine Office Acting Director Wiwat Chitchertwong explained to The Phuket News.

 

“It will be easier for foreign tourists and other people to inform us about bad marine services or unreliable services in Phuket,” Mr Wiwat said.

Read more at https://www.thephuketnews.com/marine-dept-launches-facebook-complaints-portal-as-dangerous-phuket-speedboat-complaint-left-floundering-69931.php#RB2lURe6gwGAvFtO.99 

 

-- © Copyright Phuket News 2019-01-08

 

[bluesofa]

"“It will be easier for foreign tourists and other people to inform us about bad marine services or unreliable services in Phuket,” Mr Wiwat said."

 

I can see it now:

A facebook message sent by a tourist: "Help we are sinking."

Five days later a reply comes back: "What are you sinking about?"

 

[observer90210]

May be useful to translate this lovely webpage in Chinese ?

[mok199]

IMHO an'' honest speedboat driver'' story is required in these difficult times !

[YetAnother]

1 hour ago, webfact said:

especially marine safety,

thailand will never be a particularly safe place as thai people do not hold that concept in high regard

[from the home of CC]

Money and/or the loss of face are the main motivators for change here, nefarious action shown on the book of face will get either results or lawsuits.  

[steelepulse]

A page in Thai language isn't going to help foreign visitors.  I also would not want to be a Thai and use my real name (or facebook name) for any complaints.

[stevenl]

13 minutes ago, steelepulse said:

A page in Thai language isn't going to help foreign visitors.  I also would not want to be a Thai and use my real name (or facebook name) for any complaints.

Agreed, page should be in English and Chinese.

 

But it is a start, and all those making snidy comments above would be the first ones to complain if nothing is done.

[Oziex1]

Just leave your complaints on the usual social media platform's, this is just to contain complaints without dealing with them.

[DPKANKAN]

What about jet ski scams???!!!! Is that covered???

[marko kok prong]

Yes what a winner a portal to the marine safety hub,where no doubt complaint's will be mulled over,then forgotten as the clock ticks around to lunch and everyone's mind focuses on what they will eat.

[SunsetT]

5 hours ago, from the home of CC said:

and the loss of face are the main motivators for change here,

motivator? I would say that loss of face is the main obstacle to (positive) change here.