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BANGKOK 21 March 2019 12:29
DineshR

Thaivisa android app not allowing login

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Hello,

 

I have had a problem with logging into the Thaivisa app on my android phone. It was working a few weeks ago but a few days ago, I noticed that I was logged out. So, I tried to log in but a message saying 'false' keeps popping up. I checked my login credentials on my laptop and it works fine. I am able to log in and logoff on my laptop. However, I am unable to login on my android phone. I have deleted the Thaivisa app that I had on the phone and then reinstalled a fresh copy downloaded from the Google Playstore but it still didn't let me log on.

 

Is anyone else having the same problem ? Any guidance would be appreciated.

 

Thanks.

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Posted (edited)

Do you have multiple keyboard layouts installed?

Have you tried entering the password in an editor/notepad* application and is it what you expect?

Copy/paste from editor?

 

* you could abuse a "new contact" / "name" field to test

Edited by KhunBENQ

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Posted (edited)

I just installed the app from PlayStore (Thaivisa Connect, Version 8.0.71).

I entered my user name and pasted the password (from a password safe).

Was logged in fine.

Android 7.1 on a Samsung J7+.

 

Edited by KhunBENQ

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KhunBENQ ... thank you for your reply.

 

1. Yes, I did check that email/pswd that I entered was the same as what was typed on Notepad .... just to make sure auto error correction was not changing the pswd

 

2. But I did find out what the problem was ... all the time, I was entering my email address ... today, I tried my username ... and I was able to log in. Looks like the login did not like the email address as the user name.

 

Thanks.

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ThaiVisa Android app not allowing me to login.  Tried clearing data and cache...didn't help.  Uninstalled and reinstalled the app....didn't help.  Keep getting a Network Error...Try Again Later (Login).

 

However, I can logout and login no problem using my desktop computer browser although I've started getting SQL errors occasionally which I never got before.

 

Seems the ThaiVisa website is overloaded.

 

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ThaiVisa Android app not allowing me to login.  Tried clearing data and cache...didn't help.  Uninstalled and reinstalled the app....didn't help.  Keep getting a Network Error...Try Again Later (Login).
 
However, I can logout and login no problem using my desktop computer browser although I've started getting SQL errors occasionally which I never got before.
 
Seems the ThaiVisa website is overloaded.
 
At 10:03pm I was finally able to log on with the mobile TV Android app.

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