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BANGKOK 23 March 2019 09:14
Srinakarin

Rutnin Eye Hospital prices for foreigners

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seems double pricing at already expensive private hospitals is common. went with a farang friend to a fancy hospital to inquire about laser varicose vein treatment with a lady doctor (i had briefly dated) and we were told she could get my friend the thai price as opposed to the farang price. imo the private hospital thai prices are already considered high so the dual pricing give me pause.

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@Srinakarin If you are looking for just a standard eye/vision test I might try to persuade you to look elsewhere.  For folks with a need for specialized eye/vision-related medical care, my recommendation could be different.

 

Earlier this week I had a substantial eye operation with complete sedation requiring an overnight stay at the facility.  As @Sheryl always says: "Choose the doctor, not the hospital."  Dr. Roy at Rutnin was recommended and I would echo that recommendation, BUT ... I was not at all impressed with the ability of staff to deal with a non-Thai-speaking patient.

 

In addition to possible language issues, I experienced a series of inconveniences/mistakes/attitude issues ranging from the first floor reception folks to the doctor's secretary to the admissions folks to the billing department.  I was quite shocked, based on what I had perceived as a general recommendation of the facility on this forum.  I don't want to get into specifics, based mainly on defamation concerns, but if it weren't for Dr. Roy, I'm not sure I would recommend the facility.

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Yes, it is not especially foreigner friendly/convenient. It is basically a Thai private hospital catering to middle class Thais.

 

However it is a dedicated eye hospital with many really excellent doctors in a wide range of specialties including relatively uncommon fields (e.g. oculoplastics).

 

I personally have not found it difficult to deal with but I speak Thai pretty well and am used to Thai style hospitals.

 

Patients who do not speak Thai are well advised to have a Thai speaker accompany.

 

Sent from my SM-J701F using Thailand Forum - Thaivisa mobile app

 

 

 

 

 

 

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2 hours ago, wpcoe said:

@Srinakarin
@Sheryl

  I don't want to get into specifics, based mainly on defamation concerns, but if it weren't for Dr. Roy, I'm not sure I would recommend the facility.

 

The other thing I encountered there a while back was.... I had a conjunctivitis issue, and made an appointment there to see the doctor you mentioned based on his recommendations here. And when I made the appointment, I was clear and specific with the issue I was having...

 

So went there on appointment day, waited a couple hours past my appointment time, finally got to see the doctor, only to be told that he doesn't deal with that kind of (relatively common) eye issue, and he had to refer me to a different doctor there who supposedly did specialize in that...  I ended up seeing that other doctor, and she did little to nothing to help resolve the issue.

 

Needless to say, I wasn't pleased or happy with that experience -- the push off from the original doctor, the excessive waiting time past my appointment time, the relatively useless 2nd doctor I was referred to.

Edited by TallGuyJohninBKK

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On ‎1‎/‎20‎/‎2019 at 11:43 AM, Sheryl said:

I have no idea if Rutnin has 2 tier pricing, possible that they do. However 1600 baht for a thorough eye exam is not an unusual price for a private hospital, even for a Thai.

That is what I paid there for a full eye exam workup. Others on this forum said they paid cheaper.  Regardless, there was nothing serious for me, so I will never go back Rutin. I have no regrets. The staff was good, and the doctor excellent. I just have no reason to spend this kind of money again for a simple eye evaluation.

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Greetings, 

 

I've been going to Rutnin Eye Hospital since 2003, from simple eye examination to Lasik eye surgery!  I never had any problems with their customer service or clinical care!  If you want to receive top notch eye care with reasonable cost, Rutnin Eye Hospital's medical staff is the only one in Thailand that I would recommend! 

 

 

 

 

 

 

 

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My experience and feedback from TV members over more than a decade falls somewhere in between your rave review and that of the prior poster.

 

Many excellent doctors there covering a wide range of opthalmoligic specialties and subspecialties, though like any hospital, there are also some not so good ones.

 

 

The scheduling is pretty inefficient. Many reports of people having long waits, hours past their appointed time. Conversely I recently tried to schedule an appointment with an oculoplastics specialist for a friend, was told the schedule was full, begged and pleaded our way onto it anyhow (patient was visiting from Cambodia and permission to stay up soon) so we arrived with stacks of reading material prepared for a long wait only to find no other patients and be seen immediately.

 

English speaking among the admin staff and nurses is close to nil (to he fair it is quite limited in that group even in the priciest "international" hospitals). The doctors I've seen there all spoke it fluently.

 

For relatively common eye problems, equal quality care can be had at several private general hospitals (provided the doctor is selected with care -- and in some cases these will be same doctors as at Rutnin). The "international" hospitals will cost 25-50% more than Rutnin but also he much more efficient with scheduling and have more English speaking capacity.

 

For what it's worth, I have an early catarcat and when it reaches the point of needing surgery (likely some years hence) I plan to have it done at Rutnin by Dr. Roy.

 

 

 

Sent from my SM-J701F using Thailand Forum - Thaivisa mobile app

 

 

 

 

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5 hours ago, bkkbudddy said:

Greetings, 

 

I've been going to Rutnin Eye Hospital since 2003, from simple eye examination to Lasik eye surgery!  I never had any problems with their customer service or clinical care!  If you want to receive top notch eye care with reasonable cost, Rutnin Eye Hospital's medical staff is the only one in Thailand that I would recommend! 

 

 

surely some of their doctors may work at government hospitals also where the prices will be significantly lower. what is wrong with seeing them at government hospitals?

 

 

 

 

 

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