NanLaew Posted January 21, 2019 Share Posted January 21, 2019 A few years ago, there was a one shop in Tukcom that was the go-to place for laptop repairs, parts and refurbs. Third floor I think, over the same side as the stairs and lifts. They even did battery repairs, replacing bad cells with new ones. The guy had a distinct port-wine stain on his face and a staff of maybe 2 or 3 lads working for him. Anyone been by lately and know if he's still trading? Thanks! NL Link to comment Share on other sites More sharing options...
Guderian Posted January 21, 2019 Share Posted January 21, 2019 I think you're probably referring to Pattaya-2-U who once occupied a shop in the SW corner of the 3rd floor. If they can't fix your problem then there's no charge. They left TukCom years ago and now have their own shop behind it. Go down the road on the east side of TukCom until you come to the big junction where five roads meet. Go left down the road past the Day-Night hotel and Pattaya-2-U is on the right at the end of the road. If you're lucky you can sometimes park your car right outside. Link to comment Share on other sites More sharing options...
NanLaew Posted January 21, 2019 Author Share Posted January 21, 2019 1 hour ago, Guderian said: I think you're probably referring to Pattaya-2-U who once occupied a shop in the SW corner of the 3rd floor. If they can't fix your problem then there's no charge. They left TukCom years ago and now have their own shop behind it. Go down the road on the east side of TukCom until you come to the big junction where five roads meet. Go left down the road past the Day-Night hotel and Pattaya-2-U is on the right at the end of the road. If you're lucky you can sometimes park your car right outside. Thanks Guderian but no, it wasn't Pattaya-2-U. The laptop refurb guy wasn't in a corner but on the south-side, between the stairwell/elavators and the front side of the building. Been huge changes in the place and maybe he bit the bullet and quit. I'm not needing anything fixing inasmuch as replace the mobo, cpu, keyboard and LCD backshell and front trim. I have all the parts. Last time I used him many years ago with two road-worn units and a bag of parts, he did both laptops in a few hours. Link to comment Share on other sites More sharing options...
KneeDeep Posted January 21, 2019 Share Posted January 21, 2019 1 hour ago, NanLaew said: Thanks Guderian but no, it wasn't Pattaya-2-U. The laptop refurb guy wasn't in a corner but on the south-side, between the stairwell/elavators and the front side of the building. Been huge changes in the place and maybe he bit the bullet and quit. I'm not needing anything fixing inasmuch as replace the mobo, cpu, keyboard and LCD backshell and front trim. I have all the parts. Last time I used him many years ago with two road-worn units and a bag of parts, he did both laptops in a few hours. Every time I took something there, they broke the casing. So that is twice. Maybe they moved to the Harbor Mall. If it a branded laptop, let their official service centre sort it out. Link to comment Share on other sites More sharing options...
moonseeker Posted January 21, 2019 Share Posted January 21, 2019 Pattaya2You again back on third in Tukom. Same old location. MS> Link to comment Share on other sites More sharing options...
NanLaew Posted January 21, 2019 Author Share Posted January 21, 2019 3 hours ago, KneeDeep said: Every time I took something there, they broke the casing. So that is twice. Maybe they moved to the Harbor Mall. If it a branded laptop, let their official service centre sort it out. This is not a Pattaya-2-U customer appreciation thread, thanks. It's a branded ASUS laptop that isn't marketed in LOS (bought in the UK) so out-of-warranty parts would need to come from ASUS in Taiwan... if they have parts for 5 year old laptop still in stock. This is a refurb and upgrade of a laptop with me supplying all the parts. Link to comment Share on other sites More sharing options...
bbko Posted January 21, 2019 Share Posted January 21, 2019 Silly question here, why not just go to Tuk Com and see if they are still there? Link to comment Share on other sites More sharing options...
NanLaew Posted January 22, 2019 Author Share Posted January 22, 2019 11 hours ago, bbko said: Silly question here, why not just go to Tuk Com and see if they are still there? Not a silly question. I am not in Pattaya and I won't even be in Thailand for a few more days. Just getting a heads up. Link to comment Share on other sites More sharing options...
Peterw42 Posted January 22, 2019 Share Posted January 22, 2019 A couple of friends have recommended the shop across the road from the Tukom car park (400m away from Tukom). Link to comment Share on other sites More sharing options...
giddyup Posted January 22, 2019 Share Posted January 22, 2019 4 minutes ago, Peterw42 said: A couple of friends have recommended the shop across the road from the Tukom car park (400m away from Tukom). I used that shop to fix a laptop that wouldn't turn on, it cost me 3000 baht. Hard to say if I was ripped off or not as it's a bit like getting a watch fixed. My fault, should have got a couple of quotes first. Link to comment Share on other sites More sharing options...
SheungWan Posted January 22, 2019 Share Posted January 22, 2019 12 hours ago, NanLaew said: It's a branded ASUS laptop that isn't marketed in LOS (bought in the UK) so out-of-warranty parts would need to come from ASUS in Taiwan... if they have parts for 5 year old laptop still in stock. This is a refurb and upgrade of a laptop with me supplying all the parts. On the right-hand side next to PowerBuy, second shop from the end, I have used these guys for my Asus. A friend of mine likes to use another shop King Kong I think they are called, one floor up. I think most shops prefer to supply the parts as part of the service. Link to comment Share on other sites More sharing options...
KneeDeep Posted January 22, 2019 Share Posted January 22, 2019 19 hours ago, NanLaew said: This is not a Pattaya-2-U customer appreciation thread, thanks. It's a branded ASUS laptop that isn't marketed in LOS (bought in the UK) so out-of-warranty parts would need to come from ASUS in Taiwan... if they have parts for 5 year old laptop still in stock. This is a refurb and upgrade of a laptop with me supplying all the parts. I don't know about Pattaya 2 U, I am referring to the vendor that you described. Parts don't need to come from anywhere of the sort. I get the official service centre(though for another brand) to fit my parts for out of warranty laptops. They charged me the princely sum of 400 baht plus VAT. Not only that, but they do they job whilst you wait. I guess ASUS may do the same, though possibly charge a bit more for your job, as you have multiple parts to fit. Don't bother with the ASUS óutlet in Tukcom, take it directly to the service centre in Rayong. The cowboys at Tukcom are often just good for breaking things and overcharging. Link to comment Share on other sites More sharing options...
NanLaew Posted January 22, 2019 Author Share Posted January 22, 2019 11 hours ago, SheungWan said: On the right-hand side next to PowerBuy, second shop from the end, I have used these guys for my Asus. A friend of mine likes to use another shop King Kong I think they are called, one floor up. I think most shops prefer to supply the parts as part of the service. OK, thanks. For sure they would like to sell you the bits needed but the guy I used previously was happy to use the bits I brought and with an 800 baht bill, did a good, quick job and only charged for labour. 4 hours ago, KneeDeep said: I don't know about Pattaya 2 U, I am referring to the vendor that you described. Parts don't need to come from anywhere of the sort. I get the official service centre(though for another brand) to fit my parts for out of warranty laptops. They charged me the princely sum of 400 baht plus VAT. Not only that, but they do they job whilst you wait. I guess ASUS may do the same, though possibly charge a bit more for your job, as you have multiple parts to fit. Don't bother with the ASUS óutlet in Tukcom, take it directly to the service centre in Rayong. The cowboys at Tukcom are often just good for breaking things and overcharging. I misread, sorry. I guess two strikes and he's out so can see agree why you would not recommend him. Regarding parts for ASUS laptops that are not marketed in Thailand, my comment is based on my experience back around the time of the (first) Bangkok riots. The US-bought laptop was on the edge of the 3-year, global warranty and had spontaneous reboot issues. I brought it to the (then) ASUS service center on Rama in Bangkok and after a few days of tests, they agreed it needed a new mobo but, since the model wasn't available in Thailand, they ordered one from Taiwan. I eventually got it back about a month later with the new, imported mobo a 6-month warranty on the repair. They did manage to break one of the hinge covers though! Similarly, I had an LCD go out on an ASUS tablet that was bought in the UK and not marketed here. The LCD wasn't available in Thailand so I bought one on eBay and had a mate bring it in. Unfortunately, the regular refurb guy was closed and the 'cowboy' I chose at Tukcom buggered it up so I ended up doing repairs on his repairs myself. If there's a part that's common with a locally-sold and supported model, they'll have it in stock or, if you use a non-OEM repair shop, they can ask around their peers and get one, otherwise... I do like your suggestion of seeing if ASUS Rayong would be willing to do out-of-warranty refurbishment plus installing a higher spec CPU. I will contact them first though. Link to comment Share on other sites More sharing options...
DrTuner Posted January 22, 2019 Share Posted January 22, 2019 If you have the parts, youtube and DIY. Not really that hard. Link to comment Share on other sites More sharing options...
NaDu Posted January 23, 2019 Share Posted January 23, 2019 the only reliable shop is pattaya2u, any other recommendation is wrong. Link to comment Share on other sites More sharing options...
bbko Posted January 23, 2019 Share Posted January 23, 2019 1 hour ago, NaDu said: the only reliable shop is pattaya2u, any other recommendation is wrong. I've used JiB on the 3rd floor of Tuk Com many times in the past and they are top notch in sales and service. https://www.jib.co.th/web/ Link to comment Share on other sites More sharing options...
topt Posted January 25, 2019 Share Posted January 25, 2019 On 1/23/2019 at 8:11 PM, NaDu said: the only reliable shop is pattaya2u, any other recommendation is wrong. I take it you have used every other repair shop in Tukcom then to make that comment............ Link to comment Share on other sites More sharing options...
fforest1 Posted January 25, 2019 Share Posted January 25, 2019 7 hours ago, topt said: I take it you have used every other repair shop in Tukcom then to make that comment............ If you go to any other shop than pattaya2u we will have to shoot you for your own good..... Link to comment Share on other sites More sharing options...
JamJar Posted January 25, 2019 Share Posted January 25, 2019 On 1/22/2019 at 2:58 PM, NanLaew said: OK, thanks. For sure they would like to sell you the bits needed but the guy I used previously was happy to use the bits I brought and with an 800 baht bill, did a good, quick job and only charged for labour. I misread, sorry. I guess two strikes and he's out so can see agree why you would not recommend him. Regarding parts for ASUS laptops that are not marketed in Thailand, my comment is based on my experience back around the time of the (first) Bangkok riots. The US-bought laptop was on the edge of the 3-year, global warranty and had spontaneous reboot issues. I brought it to the (then) ASUS service center on Rama in Bangkok and after a few days of tests, they agreed it needed a new mobo but, since the model wasn't available in Thailand, they ordered one from Taiwan. I eventually got it back about a month later with the new, imported mobo a 6-month warranty on the repair. They did manage to break one of the hinge covers though! Similarly, I had an LCD go out on an ASUS tablet that was bought in the UK and not marketed here. The LCD wasn't available in Thailand so I bought one on eBay and had a mate bring it in. Unfortunately, the regular refurb guy was closed and the 'cowboy' I chose at Tukcom buggered it up so I ended up doing repairs on his repairs myself. If there's a part that's common with a locally-sold and supported model, they'll have it in stock or, if you use a non-OEM repair shop, they can ask around their peers and get one, otherwise... I do like your suggestion of seeing if ASUS Rayong would be willing to do out-of-warranty refurbishment plus installing a higher spec CPU. I will contact them first though. The ACER official service centre I utilised had no issue with doing this. Though the technician warned that he could not guarantee that the new CPU would be suitable. It was, as I already did the research. Excellent job done whilst I waited. 428 baht. One device was bought in Thailand more than eleven years ago. The other in the UK ten years ago. Neither was an impediment. They don't care if it is out-of-warranty. If it is out-of-warranty, you have to pay. If not, you don't. It is as simple as that. I guess with ASUS it will be the same. It's just a matter of how much they charge. But avoid Tukcom, you have been warned. A friend took their laptop there for a new casing, but they simply stuck the old one together with glue instead of ordering a new one. When challenged, they told that they could not order the new. Friend picked up the laptop and walked out without giving them a single baht for their unauthorised glue job.. Usually, they should send it on to the service centre in Rayong. But they did not. The service centre I utilised has a printed set of charges, so no rip-offs. So Kudos to ACER Chonburi. Link to comment Share on other sites More sharing options...
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