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BANGKOK 19 February 2019 02:22
Tofer

Computer hacked - help!

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On 2/10/2019 at 3:27 PM, Tofer said:

I left nothing attached other than the mouse.

 

I have not tried loading up my files either.

 

IMG_2710.thumb.JPG.eae268845a2377a2536a0c2857e0db57.JPGIMG_2711.thumb.JPG.65d8529a8df6f9068caa365aa8a30dba.JPG

I have a VAIO too here, that is my daily computer.

 

The VAIO restore will delete everyhing on the system drive inside the computer.

(also your emails and documents will be gone)

But important is that the harddisk is original as the system files are hidden on a partition inside here.

 

That option is good when you have a copy of your important files and will make the computer like the first day when you bought it.

 

My VAIO is the VPCCW series and still running 9.5 years, no reinstalls.

Good Japan brand 🙂

Rgds,

 

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It does sound like the OP used the factory restore option that retains some settings and files, including the dodgy ones.

 

Once doing factory restore again but selecting the complete restore option, i'd be surprised if he saw the same issues once the complete restore option finished. 

Take your backups to an internet cafe and scan them there. Don't risk plugging them into the freshly installed system.

 

Also I'm curious why the OP had trouble with getting into the restore menu first time?

Perhaps not pressing F10 for long enough?

Hope you can get into it again without issues.

 

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