Left the house at 9am, arrived at Immigration, got a queue number to change Visas into new passports for both me and my wife. Arrived back home at 10:15am with all work completed. THAT is what I call an efficient system!
Although plenty of people, there were still many empty chairs. It didn't have that jammed up feeling that we got in Prom, and there must have been 15 or more desks in operation by Immigration officers and staff, rather than the old 4-5 desks.
Hell, we even got