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BANGKOK 19 April 2019 21:32
Stocky

Win10 Free Upgrade Still Working

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I have a problem described on the other thread that the Win 10 Pro that my local fixit shop works great BUT I cannot get the Ethernet icon in Network and Internet.

 

I have followed the advice on that thread to do an upgrade but each time the response comes back

 

"Cannot install Win 10 Pro.

0xC1900101-0x30018

Installation failed in the first boot phase with an error during SYSPREP operation.

 

The shop concerned is part of a national chain and does have a licence for Win 10.

 

Can somebody please explain to me how to do a new fresh installation of Win 10 Pro which is what I had before the HDD hard drive died.

 

I have an external WiFi antenna and the system works fine. When I plug the lan cable in from the router it lights up showing that I have a lan connection. When I load the Broadcom driver from Acer ir loads but then doesn't activate.

 

HHeeeeelllllllllllllllppppppppppp

 

It is driving me nuts.

 

 

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I know MSoft likes to give very cryptic error messages but next time just use google to find the REAL explanation.

 

Read THIS LINK for info about your situation and determine how to fix it.

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Posted (edited)
9 hours ago, gamb00ler said:

I know MSoft likes to give very cryptic error messages but next time just use google to find the REAL explanation.

 

Read THIS LINK for info about your situation and determine how to fix it.

Thank you very much for the useful information.

 

I used the link and it described my situation and if the current try doesn't work then I will follow your suggestion.

 

I am just trying for a clean installation by going through Windows Defender Device Performance & Health. If it fails again I am no worse off.

Edited by billd766
Added extra text

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Inflammatory posts and replies reported and removed.  Please keep it civil and avoid a suspension.

 

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On 3/14/2019 at 11:28 AM, billd766 said:

Thank you very much for the useful information.

 

I used the link and it described my situation and if the current try doesn't work then I will follow your suggestion.

 

I am just trying for a clean installation by going through Windows Defender Device Performance & Health. If it fails again I am no worse off.

Well I tried for a clean install and it failed that.

 

When I tried to revert to the existing Win 10 pro it started to do that and managed to end up chasing itself with a blank screen and the little blue worm spinning in space.

 

I let it run all night but it was still the same on Friday morning. 

 

I have just turned it on and tried F12 to set it up. The SSD light if flickering as is the external WiFi led so something must be happening, but what that is I have no idea.

 

The blue worm hasn't showed up yet. I will leave it running all day and see if something else happens.

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3 hours ago, billd766 said:

Well I tried for a clean install and it failed that.

 

When I tried to revert to the existing Win 10 pro it started to do that and managed to end up chasing itself with a blank screen and the little blue worm spinning in space.

 

I let it run all night but it was still the same on Friday morning. 

 

I have just turned it on and tried F12 to set it up. The SSD light if flickering as is the external WiFi led so something must be happening, but what that is I have no idea.

 

The blue worm hasn't showed up yet. I will leave it running all day and see if something else happens.

 

Those two statements are incompatible. It is clear that you do not know what you are doing. But it is also clear that you are resistant to any kind of instruction.

 

 

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Posted (edited)
23 hours ago, billd766 said:

Well I tried for a clean install and it failed that.

 

When I tried to revert to the existing Win 10 pro it started to do that and managed to end up chasing itself with a blank screen and the little blue worm spinning in space.

 

I let it run all night but it was still the same on Friday morning. 

 

I have just turned it on and tried F12 to set it up. The SSD light if flickering as is the external WiFi led so something must be happening, but what that is I have no idea.

 

The blue worm hasn't showed up yet. I will leave it running all day and see if something else happens.

It is unusual for an installation of windows to take more than an hour or so.

 

It seems your ssd is now corrupt and you need to clean the disk and start anew.

 

  • Plug the windows bootable usb in a usb port and reboot the pc.
  • When it tries to install windows and this fails click on repair windows in the lower left corner.
  • Open trouble shooting.
  • Open the cmd prompt.
  • Type diskpart
  • Type list disk
  • Type select disk # (Note select the disk you want to clean - Substitute # in the command above with the actual disk number (ex: "0") of the disk you want to clean. For example: type select disk 0)
  • Type clean and press enter. Leave until the clean operation completes.
  • Exit and reboot the computer and see if this fixed the ssd problem. It usually fixes the problem and windows 10 can be installed.

 

Edited by userabcd
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1 hour ago, userabcd said:

It is unusual for an installation of windows to take more than an hour or so.

 

It seems your ssd is now corrupt and you need to clean the disk and start anew.

 

  • Plug the windows bootable usb in a usb port and reboot the pc.
  • When it tries to install windows and this fails click on repair windows in the lower left corner.
  • Open trouble shooting.
  • Open the cmd prompt.
  • Type diskpart
  • Type list disk
  • Type select disk # (Note select the disk you want to clean - Substitute # in the command above with the actual disk number (ex: "0") of the disk you want to clean. For example: type select disk 0)
  • Type clean and press enter. Leave until the clean operation completes.
  • Exit and reboot the computer and see if this fixed the ssd problem. It usually fixes the problem and windows 10 can be installed.

 

Thank you very much for your ideas.

 

I will try that tomorrow depending on when my friend and his wife go back home.

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2 hours ago, userabcd said:

It is unusual for an installation of windows to take more than an hour or so.

 

It seems your ssd is now corrupt and you need to clean the disk and start anew.

 

  • Plug the windows bootable usb in a usb port and reboot the pc.
  • When it tries to install windows and this fails click on repair windows in the lower left corner.
  • Open trouble shooting.
  • Open the cmd prompt.
  • Type diskpart
  • Type list disk
  • Type select disk # (Note select the disk you want to clean - Substitute # in the command above with the actual disk number (ex: "0") of the disk you want to clean. For example: type select disk 0)
  • Type clean and press enter. Leave until the clean operation completes.
  • Exit and reboot the computer and see if this fixed the ssd problem. It usually fixes the problem and windows 10 can be installed.

 

 

It's nothing to do with the SSD being corrupted. He is misleading everyone with statements such as;

 

Quote

The shop concerned is part of a national chain and does have a licence for Win 10.

 

and claiming to have run a clean install. Neither od which is true.

It's an easy fix, but in this case I'll just sit back and let him get on it with it.

 

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Posted (edited)
2 hours ago, JamJar said:

 

It's nothing to do with the SSD being corrupted. He is misleading everyone with statements such as;

 

 

and claiming to have run a clean install. Neither od which is true.

It's an easy fix, but in this case I'll just sit back and let him get on it with it.

 

It is probably better to do a complete new windows installation, with or without a license, he can always enter an original license key later. Some prep needs to be done to the existing windows files and ssd to enable windows 10 to be installed from the usb.

 

I had a similar problem yesterday, could not install complete new windows and had to do a clean all from the cmd line.

Edited by userabcd
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Posted (edited)
2 hours ago, userabcd said:

It is probably better to do a complete new windows installation, with or without a license, he can always enter an original license key later. Some prep needs to be done to the existing windows files and ssd to enable windows 10 to be installed from the usb.

 

I had a similar problem yesterday, could not install complete new windows and had to do a clean all from the cmd line.

Thank you for that information.

 

Could you post the steps that you took or send me a pm.

 

The laptop boots up enough to use the function keys and I think I can boot it from an external drive or memory stick.

Edited by billd766
Edited for bad spelling after I had posted it

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23 hours ago, userabcd said:

It is probably better to do a complete new windows installation, with or without a license, he can always enter an original license key later. Some prep needs to be done to the existing windows files and ssd to enable windows 10 to be installed from the usb.

 

I had a similar problem yesterday, could not install complete new windows and had to do a clean all from the cmd line.

 

I already supplied him with the correct instructions, but because of what appears to be false pride, he chose to ignore them.

So now here he is floundering around without a rudder.

It's very simple...

 

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On 2/21/2019 at 12:31 PM, KneeDeep said:

 

In many cases, you can upgrade your Home Premium to Professional or Ultimate before then moving to Windows 10 Pro.

 

In addition there is no need to upgrade over the top of an existing Windows 7 install. You can simply take a snapshot of the Windows 7 activation, clean install Windows 10 and then apply the snapshot of the Windows 7 activation to Windows 10.

 

This especially useful if wanting to clean install the OS on to a new SSD.

 

I am computer savvy, but can be Windows challenged, especially Win 10. Can you explain what a snapshot of the Win7 activation is?

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5 hours ago, SpaceKadet said:

 

I am computer savvy, but can be Windows challenged, especially Win 10. Can you explain what a snapshot of the Win7 activation is?

 

What has this to do with what I have written?

A snapshot of Windows 7 activation is exactly what it says on the tin. In the case of transferring activation from Windows 7 to Windows 10, you can utilise the gatherosstate method, which takes a 'snapshot' of the Windows 7 activation. You can 'Google' to discover the details.

 

 

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Flames and replies have been removed, can we talk about the subject please and not other mebers

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