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BANGKOK 21 May 2019 21:38
david_je

Any Americans here created an IRS online account?

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Posted (edited)

Are there any U.S. nationals on this forum who successfully created an IRS online account? Seems would be useful for keeping track of balances, payment history, etc. However, the instructions say you need a US-based mobile phone registered in your name to complete the online registration. (I guess they would send some kind of verification code there.) Does that mean we can't register if overseas?

Edited by david_je
fix typo in title

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Posted (edited)

I just tried...and used a VPN in order to get a US IP address just in case.

 

I couldn't get past the 2nd screen/point where it asks for your name, SSAN, your filing status last year (i.e, joint return, single, etc), and address used on your return.   I keep coming back saying the info does not match their records.  I did get past their first screen where it just wants to verify your email address by first emailing you a security code....not to be confused with the mobile phone verification that would have probably occurred if I could have gotten farther thru the process.

 

After three tries of trying to get past the 2nd screen it locked me out from further attempts....said I can try again in 24 hours.  And if it's like getting a Social Security mySSA online account that does the same thing...that is, gives you three tries before locking your out for 24 hours.....if you try again after 24 hours and get locked out again after three attempts, then your are locked out from any further attempts....must call them to try to work out the problem.

 

Edit: can't answer the part about the "overseas address question" as I use a US APO military address when filing and forget to look if an non-US address was allowed...and their pull down menus used for part of the address entry did have APO entries to select from....I just forgot to look if it allowed non-US addresses....just FYI for you folks using APO/FPO addresses.

 

 

Edited by Pib
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16 hours ago, Pib said:

I just tried...and used a VPN in order to get a US IP address just in case.

 

I couldn't get past the 2nd screen/point where it asks for your name, SSAN, your filing status last year (i.e, joint return, single, etc), and address used on your return.   I keep coming back saying the info does not match their records.  I did get past their first screen where it just wants to verify your email address by first emailing you a security code....not to be confused with the mobile phone verification that would have probably occurred if I could have gotten farther thru the process.

 

After three tries of trying to get past the 2nd screen it locked me out from further attempts....said I can try again in 24 hours.  And if it's like getting a Social Security mySSA online account that does the same thing...that is, gives you three tries before locking your out for 24 hours.....if you try again after 24 hours and get locked out again after three attempts, then your are locked out from any further attempts....must call them to try to work out the problem.

 

Edit: can't answer the part about the "overseas address question" as I use a US APO military address when filing and forget to look if an non-US address was allowed...and their pull down menus used for part of the address entry did have APO entries to select from....I just forgot to look if it allowed non-US addresses....just FYI for you folks using APO/FPO addresses.

 

 

Thanks for replying. I also couldn't get past the 2nd screen, saying my info does not match records and then locking me out. If you ever succeed, pls let me know.

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9 minutes ago, david_je said:

Thanks for replying. I also couldn't get past the 2nd screen, saying my info does not match records and then locking me out. If you ever succeed, pls let me know.

I'm going to give it another try tomorrow...make sure I'm way past the 24 hour mark.  I don't know why it kept saying no-can-do after entering the 2nd screen info....that is, saying the info I entered didn't match their records.  I've used the same address for filing my returns for the last 10 years....and had the same name and SSAN since birth.  Sometimes the "real" reason given for rejection really has nothing to do with the reason appearing on the screen....it's some other underlying issue.  

 

By the way, did you try again on another day?

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I think you have to be in the states to open account and probably to log on in general. I set mine up last summer when I was in the states and was just there last month and it works fine. I could not create an account when in Thailand. Just as well I don’t want them to know where I am anyways. 

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7 minutes ago, alex8912 said:

I think you have to be in the states to open account and probably to log on in general. I set mine up last summer when I was in the states and was just there last month and it works fine. I could not create an account when in Thailand. Just as well I don’t want them to know where I am anyways. 

It's more than that....I was using a US IP address and US address.

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Yes, I did it successfully last year, from Thailand. Unlike some of the folks who have already replied, I had no issues with data mismatches, so the sticking point for me was getting a code sent to a US cell phone. (I maintain a US mobile phone, but it doesn't have roaming of any kind.)

 

Once you reach that step, you have the option of having an activation code sent by snail mail to your tax filing address on record instead of SMSed to an American cell phone. (I use a US address when filing, so I'm not sure whether a Thai address would work.)

 

The code arrived there within about a week as promised, and I had it scanned and emailed it to me. It has to be used within a week or so, so forwarding probably wouldn't work. Once I had the code, I was able to complete the registration process without much problem. The site asks you to install the IRS2Go app, and then has you enter a code into the app and get a code in return that you key into the site to confirm that everything is working.

 

Once that's all done, you're good to go. From that point on, you use the app to generate one-time codes that allow you to access the site without using a US cell phone.

 

I haven't had any problem accessing the site or the app from Thailand. The site did block me when I was in Vietnam, but once I turned on a VPN I could get in with no problem.

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When I use my sprint data roaming USA phone and phone number  and turn off WiFi I can log into social security or irs website. They will not allow me to log in over WiFi. 

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For the life of me I can't think of why anyone would want to get friendly with the IRS..... I have a Social Security account and that's as far as I'm going.

 

(I'm a retired CPA and I would suggest any American living outside of the country find a good accountant/CPA and have your taxes prepared professionally.)  

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I am a US CPA (retired tax partner from PwC) living here in Hua Hin (and Bangkok occasionally). I have over a dozen clients here in Thailand that I do US tax returns for. Ping me if you need tax advice.

I will say setting up a EFPTS (Electronic Federal Payment Tax System) account is difficult from Thailand, but not impossible. Needs a few work arounds.

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Several years ago I tried. After many attempts I was able to contact the IRS and you can't do it from outside the United States. I'm not sure if that was the contiguous mainland states or all the states, but it really doesn't matter. IRS is not a problem for me. I use a free tax preparer that I got from their site and I use their "where's my refund" portal. My income is so low it doesn't make any sense for me to use anything but the basic 1040 and standard deduction. The one I really wanted was the Social Security administration. That's another one that will not allow members from outside the U.S. You have to understand that the laws and regulations involved are outdated, archaic, and arbitrary. When Hillary Clinton set up her own mail server it WAS NOT against the law nor against State Department regulations. It is now, but because of procurement restrictions the U.S. government IT is a mess. It's so bad the U.S. Navy is still using Windows XP on its combat ships.

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I have tried but never could I get an SMS message even with a VPN that showed to be in the  USA

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I tried again today....once again, couldn't get past the 2nd screen as an error message would appear saying entries didn't match their records.   I triple checked my name, SSAN, filing status and address (an APO address)....all correct.  As mentioned earlier I've filed with this APO address for the last decade and their system allows an APO address entry instead of just from one of the fifth states.  I only tried once to keep from getting locked out.  I may try again in a few days.

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Posted (edited)

Is the type of IRS account being discussed the same thing as EFTPS? I have that, and it works from Thailand, but I set it up a long enough time ago that I don't remember how I did it.

Edited by suzannegoh

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2 hours ago, suzannegoh said:

Is the type of IRS account being discussed the same thing as EFTPS? I have that, and it works from Thailand, but I set it up a long enough time ago that I don't remember how I did it.

https://www.irs.gov/payments/view-your-tax-account

 

Unless you keep really lousy records, not really sure about the overall utility of this..... It's not the same as EFTPS, but they do share one useful utility -- the ability to pay online with an electronic funds transfer.

 

I too set up my EFTPS account while still living in the States, so don't know how hard it is to set up over here. Pib?

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