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BANGKOK 20 April 2019 09:34
oldcarguy

Moving my LINE account to new phone and saving chats

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Hi

 

Is there a way to transfer my LINE account to another phone and keep all my old chats ?

 

Or is there a backdoor way to have it on 2 phones and keep the chats ?

 

Right now it's on an Android phone and also on my laptop,

 

Thanks for your help

 

Sent from my Nexus 6 using Thailand Forum - Thaivisa mobile app

 

 

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If your phone is a Samsong, there is an App called Smart Switch that will do this for you. If not, go back to where you bought your Android phone and ask them for assistance in transferring your data to your new phone.   

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My phone that has LINE on it now
is a Nexus 6 , I want to switch it to a Motorola E5:,

Going back to the seller will not work as I got the E5 from TMobile USA and no one ever heard of LINE here !


Sent from my Nexus 6 using Thailand Forum - Thaivisa mobile app

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40 minutes ago, oldcarguy said:

My phone that has LINE on it now
is a Nexus 6 , I want to switch it to a Motorola E5:,

Going back to the seller will not work as I got the E5 from TMobile USA and no one ever heard of LINE here !


Sent from my Nexus 6 using Thailand Forum - Thaivisa mobile app
 

My wife just lost all her chats, photos etc but saved the contacts in a phone switch. After the fact, our daughter came around, who is more LINE savvy, and told us that there is a LINE back up function that you have to do first.

 

 

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I lost my LINE from my  now dead iphone .  I have tried ever which way to get the account back, but as I can't access the old number, I can't transfer it to my new android phone.  Its all very frustrating. 

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Posted (edited)

On iphone Settings > Chats > back up chat History.

 

Provided you have registered your phone number and a password, you can transfer your account to a new phone. Not sure about to a new number.

Edited by phetphet
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On the line app go to settings - account and put in your email address and make up a password. If you log in on a new phone with that all your data and contacts will be saved.

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You can backup all your chats to the cloud, he is how you do it on the Iphone.
1.  Go to settings, by clicking on friends the click on the wheel at the top left corner of your phone.
2. In settings click on Chats and you should see a line that says Chat history backup.
On your new phone you can restore you chat history.
https://help.line.me/line/ios/?contentId=20007389

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I don't know a lot about these things....but when I was about to buy a new phone I simply checked my profile or account details and made sure I was able to "login" to my account again on my new phone. That entailed checking what email address I had used and what phone No. I used for that particular LINE a/c (had more than one LINE a/c). Then simply logged in again 

  I have one phone with an expired SIM card but still have LINE. 

  Just make sure you have the email address and phone No. filled in ..and write those details down somewhere  so you don't forget them and can login to the same a/c. again.

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4 hours ago, oldcarguy said:

Where is the data saved too ?
It would be nice if it was to LINEs website

On Android, it's saved to your Google Drive.

And to your question on having it on two phones: Not possible. LINE allows usage on multiple computers but only one mobile device.

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Make sure you’re registered with phone and email. 

 

Retrieval of backups only works when switching phones on the same platform. If you go from Android to iOS or vice versa it won’t work. 

 

Backups are are saved to google drive for Android and iCloud for iOS. 

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Hi genius ! There is a BACKUP CHAT option on LINE as any other messenger.

Backup on old phone and restore on new phone.

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https://help.line.me/line/android/pc?lang=en

 

Data that can be transferred:
• Friends and groups
• Notes and albums
• Profile settings (profile photo, display name, status message, ID)
• Timeline and Home posts
• Data saved in Keep (including images, videos, text, files)
• The right to use your LINE stickers and themes (including those received as gifts)
• Your purchase history of paid items, along with your Coin and LINE Point balances
• Data registered to authorized apps, including titles from LINE Games and LINE PLAY
 
Note:
- Coins cannot be transferred between different OSes (e.g. from iOS to Android and vice versa).
- If your friends, groups, or any other information disappeared after transferring your account, it may be due to one of the reasons described in this Help article.
 
Data that cannot be transferred:
• Chat history
 
Your chat history is not transferred with your account, so we recommend backing it up beforehand. Backing up and restoring chat historiestoggle
If you don’t back up your chat history beforehand, it will be deleted when you transfer your account after changing devices.
 
As chats are stored on your device, you’ll need to back them up before changing to a different one.
Important: You can only transfer your chats between devices running the same OS.
 
iOS users
You can use iCloud to back up your chats. For more details on how to back up and restore your chats, please see this Help article.
 
Android users
You can use Google Drive to back up your chats. For more details on how to back up and restore your chats, please see this Help article.

 

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