oldcarguy Posted March 16, 2019 Share Posted March 16, 2019 Hi Is there a way to transfer my LINE account to another phone and keep all my old chats ? Or is there a backdoor way to have it on 2 phones and keep the chats ? Right now it's on an Android phone and also on my laptop, Thanks for your help Sent from my Nexus 6 using Thailand Forum - Thaivisa mobile app Link to comment Share on other sites More sharing options...
metisdead Posted March 16, 2019 Share Posted March 16, 2019 If your phone is a Samsong, there is an App called Smart Switch that will do this for you. If not, go back to where you bought your Android phone and ask them for assistance in transferring your data to your new phone. Link to comment Share on other sites More sharing options...
oldcarguy Posted March 16, 2019 Author Share Posted March 16, 2019 My phone that has LINE on it now is a Nexus 6 , I want to switch it to a Motorola E5:, Going back to the seller will not work as I got the E5 from TMobile USA and no one ever heard of LINE here !Sent from my Nexus 6 using Thailand Forum - Thaivisa mobile app Link to comment Share on other sites More sharing options...
drtreelove Posted March 16, 2019 Share Posted March 16, 2019 40 minutes ago, oldcarguy said: My phone that has LINE on it now is a Nexus 6 , I want to switch it to a Motorola E5:, Going back to the seller will not work as I got the E5 from TMobile USA and no one ever heard of LINE here ! Sent from my Nexus 6 using Thailand Forum - Thaivisa mobile app My wife just lost all her chats, photos etc but saved the contacts in a phone switch. After the fact, our daughter came around, who is more LINE savvy, and told us that there is a LINE back up function that you have to do first. Link to comment Share on other sites More sharing options...
Pilotman Posted March 16, 2019 Share Posted March 16, 2019 I lost my LINE from my now dead iphone . I have tried ever which way to get the account back, but as I can't access the old number, I can't transfer it to my new android phone. Its all very frustrating. Link to comment Share on other sites More sharing options...
phetphet Posted March 16, 2019 Share Posted March 16, 2019 On iphone Settings > Chats > back up chat History. Provided you have registered your phone number and a password, you can transfer your account to a new phone. Not sure about to a new number. Link to comment Share on other sites More sharing options...
oldcarguy Posted March 16, 2019 Author Share Posted March 16, 2019 Where is the data saved too ?It would be nice if it was to LINEs website , Sent from my Nexus 6 using Thailand Forum - Thaivisa mobile app Link to comment Share on other sites More sharing options...
trd Posted March 16, 2019 Share Posted March 16, 2019 On the line app go to settings - account and put in your email address and make up a password. If you log in on a new phone with that all your data and contacts will be saved. Link to comment Share on other sites More sharing options...
dsj Posted March 16, 2019 Share Posted March 16, 2019 You can backup all your chats to the cloud, he is how you do it on the Iphone. 1. Go to settings, by clicking on friends the click on the wheel at the top left corner of your phone. 2. In settings click on Chats and you should see a line that says Chat history backup. On your new phone you can restore you chat history. https://help.line.me/line/ios/?contentId=20007389 Link to comment Share on other sites More sharing options...
dotpoom Posted March 16, 2019 Share Posted March 16, 2019 I don't know a lot about these things....but when I was about to buy a new phone I simply checked my profile or account details and made sure I was able to "login" to my account again on my new phone. That entailed checking what email address I had used and what phone No. I used for that particular LINE a/c (had more than one LINE a/c). Then simply logged in again I have one phone with an expired SIM card but still have LINE. Just make sure you have the email address and phone No. filled in ..and write those details down somewhere so you don't forget them and can login to the same a/c. again. Link to comment Share on other sites More sharing options...
Crossy Posted March 16, 2019 Share Posted March 16, 2019 Destructions for backing up your chats (iOS and Android) https://help.line.me/line/ios/?contentId=20004537 Link to comment Share on other sites More sharing options...
me4175 Posted March 16, 2019 Share Posted March 16, 2019 4 hours ago, oldcarguy said: Where is the data saved too ? It would be nice if it was to LINEs website On Android, it's saved to your Google Drive. And to your question on having it on two phones: Not possible. LINE allows usage on multiple computers but only one mobile device. Link to comment Share on other sites More sharing options...
bbz404 Posted March 16, 2019 Share Posted March 16, 2019 Make sure you’re registered with phone and email. Retrieval of backups only works when switching phones on the same platform. If you go from Android to iOS or vice versa it won’t work. Backups are are saved to google drive for Android and iCloud for iOS. Link to comment Share on other sites More sharing options...
myshem Posted March 16, 2019 Share Posted March 16, 2019 Hi genius ! There is a BACKUP CHAT option on LINE as any other messenger. Backup on old phone and restore on new phone. Link to comment Share on other sites More sharing options...
tonboy Posted March 16, 2019 Share Posted March 16, 2019 https://help.line.me/line/android/pc?lang=en Data that can be transferred: • Friends and groups • Notes and albums • Profile settings (profile photo, display name, status message, ID) • Timeline and Home posts • Data saved in Keep (including images, videos, text, files) • The right to use your LINE stickers and themes (including those received as gifts) • Your purchase history of paid items, along with your Coin and LINE Point balances • Data registered to authorized apps, including titles from LINE Games and LINE PLAY Note: - Coins cannot be transferred between different OSes (e.g. from iOS to Android and vice versa). - If your friends, groups, or any other information disappeared after transferring your account, it may be due to one of the reasons described in this Help article. Data that cannot be transferred: • Chat history Your chat history is not transferred with your account, so we recommend backing it up beforehand. Backing up and restoring chat historiestoggle If you don’t back up your chat history beforehand, it will be deleted when you transfer your account after changing devices. As chats are stored on your device, you’ll need to back them up before changing to a different one. Important: You can only transfer your chats between devices running the same OS. iOS users You can use iCloud to back up your chats. For more details on how to back up and restore your chats, please see this Help article. Android users You can use Google Drive to back up your chats. For more details on how to back up and restore your chats, please see this Help article. Link to comment Share on other sites More sharing options...
oldcarguy Posted March 16, 2019 Author Share Posted March 16, 2019 Thanks for all the info, Since I have LINE on my laptop ( can I have it on 2 laptops?) Can I download the old chats on my laptop to put back later on the new phone ?You would think LINE knows everyone changes phones in a few years and would make it simple Sent from my Nexus 6 using Thailand Forum - Thaivisa mobile app Link to comment Share on other sites More sharing options...
oldcarguy Posted March 20, 2019 Author Share Posted March 20, 2019 UmmmmI cannot find the sim card that I registered my Line account....ooopsI see on the app that it says change phone number under edit profile , I did not want to go any farther since I do not have a replacement sim card/ number.The original number starts with +66 994------It's been over a year since I used the number , can I just go to the phone store , get a new account and just change numbers without a problem ?I understand they need to send a SMS to verify , but as it stands now that phone number is dead :(Thanks for your helpSent from my Nexus 6 using Thailand Forum - Thaivisa mobile app Link to comment Share on other sites More sharing options...
sanmyintmaung Posted March 21, 2019 Share Posted March 21, 2019 14 hours ago, oldcarguy said: Ummmm I cannot find the sim card that I registered my Line account....ooops I see on the app that it says change phone number under edit profile , I did not want to go any farther since I do not have a replacement sim card/ number. The original number starts with +66 994------ It's been over a year since I used the number , can I just go to the phone store , get a new account and just change numbers without a problem ? I understand they need to send a SMS to verify , but as it stands now that phone number is dead ???? Thanks for your help Sent from my Nexus 6 using Thailand Forum - Thaivisa mobile app Do you have Facebook account? If yes, you can link your Line account to Facebook and skip the requirement to receive SMS for account transfer. How to link your Line account to your Facebook account? https://help.line.me/line/?contentId=20000117 Line Account transfer to another phone using Facebook credentials. https://help.line.me/line/?contentId=20000102 Link to comment Share on other sites More sharing options...
oldcarguy Posted March 21, 2019 Author Share Posted March 21, 2019 Hi ,Thanks for the idea I killed my Facebook account , I will ask at the phone store , Is there a LINE shop in BKK that helps with things like this ?Sent from my Nexus 6 using Thailand Forum - Thaivisa mobile app Link to comment Share on other sites More sharing options...
uhuh Posted March 24, 2019 Share Posted March 24, 2019 Line is very inconvenient when it comes to switching phones or numbers. All the above mentioned methods may not consistently work (and anyway, Line changes these things every 6 months or so). Be prepared to lose all chats and maybe also all or at least many contacts. If you keep your contacts don't be surprised if very old contacts you blocked or deleted years ago all of a sudden pop up again. Many people have had this experience. What many people do is: contacts you really want keep, ask them their ID before you switch. Thus you can add them again. Even better, ask their phone number. So you can keep in touch without relying on Line Link to comment Share on other sites More sharing options...
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