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BANGKOK 24 May 2019 19:59
possum1931

Flight to the UK.

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I was on this forum last Sept, I had booked a flight with a Bangkok Travel agency who cancelled my flight and put me on one the following day. I had used this agent for years and they gave me an excellent service, but they then caused me to miss a day of my holiday. 

 

They admitted they were at fault and gave me 5000 Bt compensation, I now want to fly to the UK again this Sept.

Having never booked online before, I need some advice. I am very wary of using any travel agents now, and am thinking about booking online this time.

 

Looking at Skyscanner and Kayak, they seem to be the most popular. Are they safe to deal with? I do not have a credit card, but have both a Thai Visa and a UK Mastercard. Which one should I choose? Or would I be better doing it by bank transfer?

 

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28 minutes ago, brewsterbudgen said:

Why not book direct with the airline?

Sent from my SM-G930F using Tapatalk
 

I tried that, I tried to get to BAs office in Bangkok and none of the motorbike taxis knew where it was.

I then went to KLMs office and they did not have a personal service, they gave me a phone which had a bad line so I just gave up, and as for the only other one that goes to Glasgow, Emirates, I would not touch them after all the hassle changing at Dubai, like being body searched even though you are not leaving the airport.

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4 hours ago, possum1931 said:

I tried that, I tried to get to BAs office in Bangkok and none of the motorbike taxis knew where it was.

I then went to KLMs office and they did not have a personal service, they gave me a phone which had a bad line so I just gave up, and as for the only other one that goes to Glasgow, Emirates, I would not touch them after all the hassle changing at Dubai, like being body searched even though you are not leaving the airport.

lol he's means on the airlines own website

However just go on travel trolley site put the flight in and will pull prices up in Sterling even if starting out of Bangkok. You could mess around with skyscanner and kayak but 90% of the time cheapest is TT anyway

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2 minutes ago, Chivas said:

lol he's means on the airlines own website

However just go on travel trolley site put the flight in and will pull prices up in Sterling even if starting out of Bangkok. You could mess around with skyscanner and kayak but 90% of the time cheapest is TT anyway

I will try TT and see what happens thanks. But living in Thailand, I would want the prices in Thai.

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6 hours ago, possum1931 said:

I will try TT and see what happens thanks. But living in Thailand, I would want the prices in Thai.

yes I think you get the option but you'll find you be shafted on the exchange rate

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I used skyscanner (nearly always the cheapest) for literally hundreds of flights, all fine until one flight went wrong and you are then dealing with a third party that makes a tiny markup on your flight that doesn't really want to know and its all hassle from there.

 

To be fair to skyscanner, maybe because I had booked so much with them, they did intervene on my behalf but it was a ball ache.

 

I always book direct with the airline now - 90% of the time it is more expensive than the third party online bods but if there's a problem its only one number and person you have to deal with to sort it out and the difference in price isn't usually huge.

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7 hours ago, Chivas said:

yes I think you get the option but you'll find you be shafted on the exchange rate

Do you mean if I use my UK debit card or my Thai one? It's just that I go by the Thai currency as I think Thai Baht all the time and up to now I always paid the money in cash to the same Bangkok travel agency every year.

I do not have a credit card, only debit cards.

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Posted (edited)
7 hours ago, Benroon said:

I used skyscanner (nearly always the cheapest) for literally hundreds of flights, all fine until one flight went wrong and you are then dealing with a third party that makes a tiny markup on your flight that doesn't really want to know and its all hassle from there.

 

To be fair to skyscanner, maybe because I had booked so much with them, they did intervene on my behalf but it was a ball ache.

 

I always book direct with the airline now - 90% of the time it is more expensive than the third party online bods but if there's a problem its only one number and person you have to deal with to sort it out and the difference in price isn't usually huge.

Skyscanner are a sneaky lot, and I want nothing to do with them. Why advertise prices from ie 25.000 Bt when there is not such a fare? 

Let me explain, I was very happy at the price, especially as it included the taxes etc, then I got to the so called final price preparing to pay, and what I saw was the price +3000 Bt. The money itself is not such a big deal, but I hate these sneaky tricks.

I would rather go back to Bangkok and use a travel agency than deal with companies like Skyscanner.

Edited by possum1931

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Always go online and book direct with the airlines.

Skyscanner, webjet and all those will either mess it up or add extra $$.

I remember some years back I used skyscanner and it was BKK-Darwin-BNE .....

never again  !  the second leg Darwin-BNE was priced higher than advertised, but I had to accept it as I already paid for the first leg.

dirty scum.

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My personal preference is for Kayak. I have booked many flights by clicking through from their site (from various vendors and also directly from the airlines) and have never had any problems with the final price increasing. I do always compare the flight I want on other comparison engines also, and I usually check the airline site directly in another browser, just in case they have some sort of special promo on.

 

I like that Kayak usually show the aircraft type and give more information about seat facilities.

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Posted (edited)

OP, work out what you want first, full service airline or budget, direct flight or connections, a reasonable included luggage allowance, daytime departure/arrival etc etc. Then compare apples with apples. 

 

Use the comparison sites to find the availability/costing for flights etc. Then most of the time you can book and pay on the airlines website, for around the same price. 

 

The old adage, if it seems to good to be true, it is. Cheap usually means a hidden booking fee, credit card fee or a 18 hour layover in Uzbekistan airport with only your carry on luggage.

 

With some of the booking sites its a double whammy to cancel or change a booking, the booking site fees and the airline fees, some sites there is no refund, sometimes a bit extra on the airline site gives the option to cancel change etc for a small fee.

 

 

 

Edited by Peterw42
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