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BANGKOK 16 June 2019 16:22
bprhodes

Sriphat Hospital’s Error

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Today I had an appointment for a needle biopsy at Sriphat, the appointment was made more than two weeks ago. The biopsy will involve admission for 1 night. I arrived this morning at the appointed time, checked in, had blood drawn, and an IV inserted. Then I get a call from the doctor who is to perform the complex biopsy. So sorry he says, I forgot today is a government holiday. Can you come back tomorrow? Such incompetence is unbelievable - makes me think twice about having the procedure done there. I usually go to Bangkok hospital, I guess you get what you pay for.

 

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This is nothing special or unique. I had repeated such instances of appointment cancellations for quixotic reasons at CM Ram. It is just typical of the attitude towards ordinary people who have to accept that they are treated like kak by persons of apparently higher status. Personally I dont accept that and move on to another service provider after making my feelings very clear.

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Posted (edited)

Happens everywhere in the world.

The NHS is always moving operations back.

It's the way government hospitals work.

Edited by BritManToo
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Even doctors can suffer from alzheimers, not so much of a big deal really.

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Even doctors can suffer from alzheimers, not so much of a big deal really.

Hopefully he’s not suffering when he sticks me with an 8 inch needle tomorrow....
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I had the same thing happen at C.M.Ram late last year. 12 hour fast, took antibiotic capsule, was on the way when the nurse called to say "come tomorrow, the doctor forgot today was a government holiday."

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1 hour ago, bprhodes said:


Hopefully he’s not suffering when he sticks me with an 8 inch needle tomorrow....

Then....red marker pen, big X to mark the spot.....just in case

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The coin flips both ways.  I had an appointment with a well-known local doc for a minor surgery.  He had quoted me a price, about 30K baht.   The night before the surgery i learned from a golf buddy that his exact same procedure cost only 6K baht at Sriphat outpatient dermo clinic.
At 9am, an hour before the scheduled surgery, i sent the doc a text and cancelled my appt.

My doctor works at both BKK Hospital and at Sriphat. BKK quoted me 55k baht for the biopsy, which included a round trip ambulance ride to Sriphat and back ( where apparently the equipment is better) and 1 night stay back at BKK. I said why not just go to Sriphat? Quote at Sriphat was 20k. Nurses are prettier at BKK but not 35k baht worth. But still not happy they cancelled at last minute. They must do their scheduling on post-it notes.

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1 hour ago, elektrified said:

I had the same thing happen at C.M.Ram late last year. 12 hour fast, took antibiotic capsule, was on the way when the nurse called to say "come tomorrow, the doctor forgot today was a government holiday."

Why should docs at Ram observe govt holidays?

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The issue here is not the hospital or the doctor, it is the OP. Regrettable they have such difficulty dealing with change.

One report like this should not effect anybody’s opinion of Sripat.


Sent from my iPhone using Thaivisa Connect

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The issue here is not the hospital or the doctor, it is the OP. Regrettable they have such difficulty dealing with change.

One report like this should not effect anybody’s opinion of Sripat.


Sent from my iPhone using Thaivisa Connect

I deal with change better than most. Had they called me the day before, or even early this morning, I would have not been so pissed off. But I was all prepped and already had an IV inserted when they realized about the holiday. That is unacceptable for any reputable hospital.

I have heard many good things about Sriphat. And their prices are reasonable . I will reserve further judgement until after my procedure tomorrow (hopefully tomorrow isn’t some obscure holiday).
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Posted (edited)
15 minutes ago, bprhodes said:

I deal with change better than most. Had they called me the day before, or even early this morning, I would have not been so pissed off. But I was all prepped and already had an IV inserted when they realized about the holiday. That is unacceptable for any reputable hospital.

I would have phoned and checked with the doctor when I realised it was a Bank Holiday.

I was going to visit Fascino pharmacy today, then thought (Friday) it's a BH on Monday, I'll go on Tuesday just in case they're closed.

 

Thais don't seem to think ahead all that much, but that's no excuse for us to be unprepared.

Edited by BritManToo

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