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BANGKOK 18 August 2019 17:43
Jonathan Fairfield

VFS Thailand to UK: Allow extra time for visa application

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Why exactly is it so busy right now anyway? 
There are normally a fair few students applying to study in the UK at this time of the year and of course the increases in visit applicants in the summer.
Keep in mind that the Delhi office doesn’t just process applications from Thailand.

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14 hours ago, theoldgit said:

Not one and the same thing at all, and certainly not pedantic, and as for your comment that the expensive premium services were not even mentioned in the the OP, the clue in the post was “Find more detail about Premium Services https://bit.ly/2KECBD6

VFS are no more than a private company  who capture biometric data and upload supporting evidence from those who need to avail themselves of that service.

It’s the UKVI who actually process the applications and have advised “customers”, via the UK in Thailand’s social media portal, that they’re busy at the moment, as they usually are at this time of the year, then go on to advise applicants that they can pay a premium to have their applications pushed to the front of the queue.

You might find that acceptable, but I don’t.

Just to make this clear, my following comments are not a discussion about moderation!

 

"...as for your comment that the expensive premium services were not even mentioned in the the OP, the clue in the post was “Find more detail about Premium Services https://bit.ly/2KECBD6”

Premium services was not mentioned in the OP.  You are quoting from a Thai language link in the OP to their Facebook page and that service was not directly mentioned in the OP

 

"...then go on to advise applicants that they can pay a premium to have their applications pushed to the front of the queue".

Not in the OP they didn't, unless the Thai language ad is clicked on.

 

"You might find that acceptable, but I don’t".

Yes, if I was short of time to get a visa I probably would find it acceptable, whether you do, or not, is your issue not mine and irrelevant to the comment that I made about the service not being mentioned in the OP.  To reiterate, that service was not directly mentioned in the OP.

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14 hours ago, OJAS said:

Little more than sugar-coating of the bitter pill arising from the whole visa application - as well as passport renewal - operation from Thailand being one big colossal Home Office mess, I think.

I got my new passport in December and it was not a colossal mess, it was straightforward and speedy, well within the time scale that was advised to me.

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10 hours ago, davejonesbkk said:

Why exactly is it so busy right now anyway? 

We called the helpline (£1.37 per minute) last week and, after a long wait, spoke to a gentleman with an Indian accent. He told me that processing is currently slow because lots of foreigners want to go and watch cricket in England. In my view it's more likely related to under-staffing, inefficiency, profit from premium services, and/or the UK hostile environment.

 

I echo what @Flyfish said. Our application process for a standard UK visitor visa this time has been absolutely horrendous. The application form gets longer each year, with more and more futile statements to the effect that the applicant is not involved in terrorism, genocide etc.. And now specific dates are required for all overseas trips in the last 10 years. Last year, only the month was required. If you've traveled a lot, it takes a very long time to complete that section.

 

Once you're over that hurdle, the VFS site is pathetically unstable and ambiguous. We were battling it for days just to get as far as making an appointment. Their IT people should be ashamed.

 

And finally, the slow UKVI processing means that it's likely we have to cancel a subsequent Schengen visa application and planned trip to Europe, forfeiting paid-for flights and a lot of planning, because we're simply running out of time. We did consider the UK priority visa service, but as it was 10,120 Baht on top of the other charges. In hindsight we should have caved and paid it.

 

Next time we'll go somewhere more welcoming.

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16 hours ago, thaitanic said:

We called the helpline (£1.37 per minute) last week and, after a long wait, spoke to a gentleman with an Indian accent. He told me that processing is currently slow because lots of foreigners want to go and watch cricket in England. In my view it's more likely related to under-staffing, inefficiency, profit from premium services, and/or the UK hostile environment.

 

I echo what @Flyfish said. Our application process for a standard UK visitor visa this time has been absolutely horrendous. The application form gets longer each year, with more and more futile statements to the effect that the applicant is not involved in terrorism, genocide etc.. And now specific dates are required for all overseas trips in the last 10 years. Last year, only the month was required. If you've traveled a lot, it takes a very long time to complete that section.

 

Once you're over that hurdle, the VFS site is pathetically unstable and ambiguous. We were battling it for days just to get as far as making an appointment. Their IT people should be ashamed.

 

And finally, the slow UKVI processing means that it's likely we have to cancel a subsequent Schengen visa application and planned trip to Europe, forfeiting paid-for flights and a lot of planning, because we're simply running out of time. We did consider the UK priority visa service, but as it was 10,120 Baht on top of the other charges. In hindsight we should have caved and paid it.

 

Next time we'll go somewhere more welcoming.

I might call regarding our application if I haven't heard anything by next week. Approx. how long were you on the phone for? Were they actually able to tell you anything about your own application?

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On 6/14/2019 at 8:55 AM, davejonesbkk said:

I might call regarding our application if I haven't heard anything by next week. Approx. how long were you on the phone for? Were they actually able to tell you anything about your own application?

We applied last month. Took 19 working days.

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Posted (edited)

LSECSU@homeoffice.gov.uk  for all those who want to complain about premium services and a terrible website

Edited by sungod

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On 6/11/2019 at 8:44 AM, Khun Paul said:

You are there to do a job, stop whinging about having to work and do the JOB your paid to do, be that for a Visas or even Passport renewal, I would expect swift and speedy response all the time. . 

Everybody can not fit in the same room at the same time.

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On 6/13/2019 at 7:06 AM, theoldgit said:

There are normally a fair few students applying to study in the UK at this time of the year and of course the increases in visit applicants in the summer.
Keep in mind that the Delhi office doesn’t just process applications from Thailand.
 

Because the Pound is good value for Thais 40 B/£ 

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On 6/13/2019 at 12:40 PM, Just Weird said:

I got my new passport in December and it was not a colossal mess, it was straightforward and speedy, well within the time scale that was advised to me.

Same here.

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On 6/13/2019 at 7:06 AM, theoldgit said:

There are normally a fair few students applying to study in the UK at this time of the year and of course the increases in visit applicants in the summer.
Keep in mind that the Delhi office doesn’t just process applications from Thailand.
 

The £ pound is of good value at 40 Baht /£ pound. 

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On 6/14/2019 at 8:55 AM, davejonesbkk said:

I might call regarding our application if I haven't heard anything by next week. Approx. how long were you on the phone for? Were they actually able to tell you anything about your own application?

I think it was 25 minutes before I was connected to someone. They say they don't charge until you're connected, so I just paid the small Skype fee and did something else while I waited. Unfortunately the first time I called, my credit card was rejected for payment so I wasn't connected and used a different credit card the 2nd time.

 

An update to our UK visa situation: We received an SMS from VMS exactly 3 weeks to the day from the day of my girlfriend's appointment, and she went over there at 13:30 and picked up the passport with the visa. So it's not really a significant delay, but because of the appointment delay you really have to get started at least 5 weeks before your trip, preferably 6, if you want to avoid high costs and high stress.

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2 hours ago, sungod said:

4 weeks today and waiting.......

Ha, just got an email saying its on its way.

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46 minutes ago, sungod said:

Ha, just got an email saying its on its way.

Wow so 20 working days then?

 

When did you apply?

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