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BANGKOK 23 July 2019 12:05
airtime888

Seeking for advice

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My car has been in a repair shop for over a year now, and it is still not finished, I have been kept asking for a list of works with prices for parts and labor, but never received one.  3 separate payments were made, which is about 60,000 bahts in total.

I am not sure if this repair shop has a business license or not, because the repair shop is in a house that located in the city of Bangkok.

I wonder if it is a good idea to talk with a lawyer or even worth to do so.

I would appreciate any advice on this matter and if anyone has ever came across similar situation.

Thank you in advance.  

 

 

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My car has been in a repair shop for over a year now, and it is still not finished, I have been kept asking for a list of works with prices for parts and labor, but never received one.  3 separate payments were made, which is about 60,000 bahts in total.

I am not sure if this repair shop has a business license or not, because the repair shop is in a house that located in the city of Bangkok.

I wonder if it is a good idea to talk with a lawyer or even worth to do so.

I would appreciate any advice on this matter and if anyone has ever came across similar situation.

Thank you in advance.  

 

 

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I can't believe that this is a genuine post as I can't fathom why anyone would put up with such  situation for a whole year.  If you don't know what you should be doing, then nobody can help you mate. 

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Get a Thai speaking person to ask the shop proprietor what are the hold ups and problems if any and his estimate of costs and time to finish the job,

if you're not happy with the answers, convey to him that you will be lodging a complaint with the nearest police station and take it from there, no need for a lawyer at the moment...

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Posted (edited)

What exactly is broken on your car?

 

Bit of an anecdote, my friend's mom rear-ended a semi-truck, her car's whole front-end is gone and everything apart from the engine is broken and needs to be replaced, including new airbags and dashboard. She took it to an independent repair shop (like you) and it took them 1 month to get an undrivable car into a normal one just like before the accident.

 

I'm guessing your repair shop just isn't bothered to fix your car and they haven't done anything to your car, which is why you're not given any list of parts and labor... because it doesn't exist yet.

 

Whatever the case may be, whether your car can still be driven or not, get out of there. My recommendation is to just go there NOW, get your car and take it to the dealer.

 

You don't want to do business with a place like this. If you're using your insurer to pay for the damages and they mandate you to use this place, that isn't true, you have the freedom to choose unless you got a really bad/cheap insurance policy that clearly states you're not allowed to fix your car at the dealer if you want insurance to pay.

 

(If your car cannot be driven, just call a flatbed/tow truck)

Edited by MatteoBassini

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12 minutes ago, Pilotman said:

I can't believe that this is a genuine post as I can't fathom why anyone would put up with such  situation for a whole year.  If you don't know what you should be doing, then nobody can help you mate. 

Thank you for your comment, I am here in Thailand and being hard headed might not be the best way for this culture, of cos, it is only my opinion.  Actually, I do know this same situation occurred on a person who is a local Thai.

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14 minutes ago, ezzra said:

Get a Thai speaking person to ask the shop proprietor what are the hold ups and problems if any and his estimate of costs and time to finish the job,

if you're not happy with the answers, convey to him that you will be lodging a complaint with the nearest police station and take it from there, no need for a lawyer at the moment...

Thank you for your comment, I have brought in a Thai friend to ensure there is no miscommunication, but it isn't working but the repair man does perform works at times, it just taking tooooooooo long.

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17 minutes ago, ezzra said:

Get a Thai speaking person to ask the shop proprietor what are the hold ups and problems if any and his estimate of costs and time to finish the job,

if you're not happy with the answers, convey to him that you will be lodging a complaint with the nearest police station and take it from there, no need for a lawyer at the moment...

Do I have enough ground to lodge a complain with police, you think? I know money has been exchanged but there is no contract.

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Posted (edited)

Have you seen the car since leaving it?

It maybe the repairers new family car now, or sold 

One final thought, Who is dumb enough to leave the car in a workshop for 1 year :huh:

Edited by monkeycu

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5 minutes ago, monkeycu said:

Have you seen the car since leaving it?

It maybe the repairers new family car now, or sold 

One final thought, Who is dumb enough to leave the car in a workshop for 1 year :huh:

Yeah, I have checked on it from time to time, it is still there in the repairman's home. Thank you.

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4 minutes ago, CharlieH said:
  • Been there for over a year
  • Not sure if its real as its in a house !
  • No list of work to be done or parts, but you have made 3 payments ??
  • Why would you even use such a place.

 

Sorry, but this all sounds total nonsense,

I will give it the benefit of the doubt for a short while.

Thank you for your comment, I have learnt that this isn't new in this part of the world, but I do agreed with you it dose not make sense as coming from a more systematic part of the world.  However, I am still adopting the way of doing things here.

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Seems very strange.

 

can you provide more info... what car? What damage? Insured? Or pay yourself for damages? 

Did you see the car recently? 

What excuses for not fixing yet? 

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