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BANGKOK 17 July 2019 02:01
richiejom

7/11 Staff Don't know Mastercard (but sticker on door says 'we accept')

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Posted (edited)

Used my new Transferwise Mastercard in 7/11 about a dozen times now, also in Familymart and Tops once or twice now...mostly in Pattaya..no problems it goes through fine

 

I'm in Bangkok now.

 

Also the sticker on 7 Eleven door says Mastercard Ive seen it twice now

 

However the staff are very uneducated and they only seem to know Visa...after telling them its OK its accepted obviously it goes through fine... the annoying part is it stresses me and my wife out because we have to explain to them.  I had my Revolut Visa card on me but thats not the point I like using my Transferwise Mastercard, I've used it for McDelivery here and Tesco Lotus and the male delivery people never question anything, its just the female 7/11 staff

 

It's embaressing as well because all the people look at you like you're making problems and I'm the only Farrang in the hood

 

Small screenshot below to show it always processes fine at 7/11..its just the staff don't know:

 

image.png.3d59639d4d64d788d5313e0ff83ac24f.png

Edited by richiejom
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Used my new Transferwise Mastercard in 7/11 about a dozen times now, also in Familymart and Tops once or twice now...mostly in Pattaya..no problems it goes through fine
 
I'm in Bangkok now.
 
Also the sticker on 7 Eleven door says Mastercard Ive seen it twice now
 
However the staff are very uneducated and they only seem to know Visa...after telling them its OK its accepted obviously it goes through fine... the annoying part is it stresses me and my wife out because we have to explain to them.  I had my Revolut Visa card on me but thats not the point I like using my Transferwise Mastercard, I've used it for McDelivery here and Tesco Lotus and the male delivery people never question anything, its just the female 7/11 staff
 
It's embaressing as well because all the people look at you like you're making problems and I'm the only Farrang in the hood
 
Small screenshot below to show it always processes fine at 7/11..its just the staff don't know:
 
image.png.3d59639d4d64d788d5313e0ff83ac24f.png
Revolut and transferwise...a smart man..:-)

Verstuurd vanaf mijn Lenovo TB-X704F met Tapatalk

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I would have politely pointed to the "Mastercard" sign on the door and if they still refused, I would have walked out leaving the goods on their counter! I bet they would have known about the Chinese "Union Pay"!

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Posted (edited)
51 minutes ago, Pilotman said:

Using a credit card in a 7/11? Bit odd.   No wonder they didn't know, probably never seen anyone paying for anything there with a credit card of any sort.  

Yes very Odd  considering there is a credit card terminal at every til in there and there are 4 tils...

Image result for credit card machine 

Edited by richiejom

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6 hours ago, robin33 said:

Revolut and transferwise...a smart man..:-)

Verstuurd vanaf mijn Lenovo TB-X704F met Tapatalk
 

What are they? I have heard of VISA and Mastercard but not Revolut and transfer wise.

Revolut sounds like a good vodka 😊

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21 minutes ago, richiejom said:

Yes very Odd  considering there is a credit card terminal at every til in there and there are 4 tils...

Image result for credit card machine 

 Certainly they will know how to deal with a Thai  bank debit card, which are the only cards I have ever seen used at such a device. 

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Posted (edited)
12 hours ago, ianezy0 said:

What are they? I have heard of VISA and Mastercard but not Revolut and transfer wise.

Revolut sounds like a good vodka 😊

Revolut is a phone App where you can convert any currency to THB and then pay with their Visa card without any fees that your traditional banks would charge

 

Most people on here know about Transferwise but they don't know you can now get a Transferwise Mastercard...no fees on card purchases and you can withdraw up 8000 baht at the ATM with no fees (accept the Thai fee)  Very convenient, you can sign up Here

 

Image result for transferwise debit card

Edited by blackcab
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Merchants don't like card payment because acquiring bank takes fee 3% for credit card procession. 7/11 is a franchise shop, and actual owner may not accept some form of payment

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2 minutes ago, Pilotman said:

 Certainly they will know how to deal with a Thai  bank debit card, which are the only cards I have ever seen used at such a device. 

And whats the difference between Thai bank cards and any other bank card...they all have Visa and Mastercard logos. Examples of Thai Mastercards:

 

Image result for krung thai mastercard

Image result for kasikorn mastercard

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12 hours ago, richiejom said:

Revolut is a phone App where you can convert any currency to THB and then pay with their Visa card without any fees that your traditional banks would charge

 

Most people on here know about Transferwise but they don't know you can now get a Transferwise Mastercard...no fees on card purchases and you can withdraw up 8000 baht at the ATM with no fees (accept the Thai fee)  Very convenient, you can sign up Here

 

Monzo is another no fee Mastercard I own as well

Awesome, thanks for the info. I do live under a rock in a hard place so I miss things from time to time 😂😂

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Posted (edited)
30 minutes ago, PerkinsCuthbert said:

These are kids - dek sewen - on minimum wage, trying to pay their way through college for the most part. You expect training? Lighten up, this is Thailand.

I would lighten up if it was a one off but it gets annoying when it happens regularly and they give you a dirty look only for them to find out it works after they put it in

 

I can see your point though it is a developing country, to be fair they are starting to catch on with Visa..there was a stage where they'd look at you funny for even asking to use card when there is a terminal at every til

Edited by richiejom

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1 hour ago, Pilotman said:

Using a credit card in a 7/11? Bit odd.   No wonder they didn't know, probably never seen anyone paying for anything there with a credit card of any sort.  

Happens all the time.  Thais use theirs for even the smallest purchase.

 

You need to get out more!

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