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BANGKOK 23 July 2019 22:21
Gonzo the Face

Unnecessary Difficulties for the Disabled

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Posted (edited)
17 minutes ago, colinneil said:

Clearly you are not disabled, why should he have to be lifted over a step?

No thought about customers, just a jumped up bank official doing something without any thought for customers.

Many places here have crazy steep ramps which are totally unusable, again no thought about disabled people.

he's not disabled, but is he handicapable?

that's true, but the reality is your going to be waiting a long time in line in asia waiting for an accessible ramp to be built. he may need to use the bank like everyone else before then.

Edited by fhickson
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11 minutes ago, fhickson said:

he's not disabled, but is he handicapable?

that's true, but the reality is your going to be waiting a long time in line in asia waiting for an accessible ramp to be built. he may need to use the bank like everyone else before then.

Then he should do what i do, get the bank staff to come to him.

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Posted (edited)
7 minutes ago, colinneil said:

Then he should do what i do, get the bank staff to come to him.

if your ever in the states swing by berkeley, california. there you get action, jackson.

Edited by fhickson
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19 minutes ago, fhickson said:

that's true, but the reality is your going to be waiting a long time in line in asia waiting for an accessible ramp to be built.

Not sure if that applies in all of Asia as video I have seen from Philippines seems to indicate most places do have access ramps although am sure some are impossible to navigate.

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Good point Scottie John. Even those who have not reached their twilight years as some of us have, may still have non-visible physical issues such as back or feet disorders, that require use of wheelchair ramps for walking or holding bars in the restrooms marked disabled. Now in my 70's I have a gimp knee that causes me not only pain but danger as I hobble along our Thai roads and streets. It should be beyond basic customer service to provide those architectural designs to the benefits of ALL people. Our various disabilities may not be visible but we still need to go to the bank!

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If the bank management wants the new desk out in the customer area, how about putting it in front of the door that is currently being used as a door, and re-open the door that is wheelchair accessible!

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Maybe we could assist you in finding a BBL branch that is accessible.  Of the big branches, Thapae Rd branch, seems to be pretty close to ground level, also the basement of Airport Plaza.  How frequently do you need to go inside?  Would an ATM/CDM work for you?  Agreed, terrible place to have any kind of walking issues, let alone being in a chair.  Even using luggage with wheels looks way out of the ordinary.. and a terrible place for baby strollers. They shouldn't have done that, but you see stuff like that every single day.  1.8 meters isn't really a good height for electrical cords.. but they do it all the time.  Double parked cars blocking everything... I live in a 570 unit condo building, and we need two security guards 24/7 or you wouldn't be able to get in the building. 

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1 hour ago, MrBrad said:

If the bank management wants the new desk out in the customer area, how about putting it in front of the door that is currently being used as a door, and re-open the door that is wheelchair accessible!

That is a very good suggestion Mr. Brad. The side door which is wheel accessible is surely available and usable by the non handicapped as well.  Relocating the desk by the other door would be able to solve the problem.  One problem,  and that is a very  simple solution that would take very little forethought.  Only thing is that the person who didn't think of it before closing the other door would loose face by not having thought of it.  Now to have it done will take some time to come up with a realistic answer as to why they didn't think of it in the first place.  

My point is why do they need that desk out there anyway.  In the times I have struggled in, there has never been anyone using it.

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Gonzo, is there a possibility it was identified as a security risk?  Lots of old folk need special access and also have lots of money, even here, and they tend to respect older folks here by age, but that doesn't mean they will ever use common sense.  

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8 hours ago, moontang said:

is there a possibility it was identified as a security risk? 

Very possible.  One of my Bangkok Banks has locked rear door access to parking area and expect that is the reason - PIA as long walk to front of building and many extra steps to climb.  

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12 hours ago, moontang said:

Gonzo, is there a possibility it was identified as a security risk?  Lots of old folk need special access and also have lots of money, even here, and they tend to respect older folks here by age, but that doesn't mean they will ever use common sense.  

hate to say it but if the door was previously used by the disabled, everyone there knew it would be blocked by the desk.

 

is the bank thinking the disabled are more trouble then they are worth? sure if your rich people go out of their way, but as is often the case...

 

hope thats not the case here. everyone deserves equal access.

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My wife and I stopped in there yesterday and she talked to the security guy. He was sympathetic. perhaps if they have a few polite requests they will change it back

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On 7/9/2019 at 1:28 PM, scottiejohn said:

I do not think it inappropriate to report and condemn their narrow minded unthinking actions. I think you must take action.
If you have not already done so I would speak to the Branch Manager and if not given a satisfactory answer then inform them of your intentions to go to their head office.  I also wonder if anything can be done at local government level.  Maybe NancyL will advise.

wil all fall on deaf ears....

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Bangkok Bank in Mae Jo is impossible for me as there no lifts from the car park and there are numerous steps to climb to get access. If I require any letters or change of passbook I have to get my wife to do it for me

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