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JohnnyBKK

Got scammed by mobile services.

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Hello,

 

I got scammed for 231 thb and counting, they subscribed me to a service without my consent, I don't even send SMS nor visit any thai website.

 

When I asked true about it, they said if you click on a banner it can activate the service... <deleted> !

 

I have 77 charges for June and the same is happening in July.

 

Be very careful and check your bills as you could have services subscribed even if you don't do anything.

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2 minutes ago, Jan Dietz said:

But you do get your fortune told by SMS twice daily!

It's illegal to subscribe people without them knowing or clicking anything... It's just a scam.

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Maybe you pressed '1' during one of these robocalls, or made an affirmative sneeze...

 

Anyway when spotted they will 'happily' unsubscribe you, and maybe even reimburse you, though you may be better off entering in the lucky numbers you got in the lottery.

 

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I contacted them and asked for a full refund, they said they will do that in 7 days, let's see. I screenshoted the conversation.

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25 minutes ago, JohnnyBKK said:

I got scammed for 231 thb and counting, they subscribed me to a service without my consent, I don't even send SMS nor visit any thai website.

 

When I asked true about it, they said if you click on a banner it can activate the service... <deleted> !

 

I have 77 charges for June and the same is happening in July.

 

Be very careful and check your bills as you could have services subscribed even if you don't do anything.

Which website did you click on or what service did you allegedly subscribe to?  That would be useful information if you're giving us a heads-up!  How did you suddenly get the service on an existing number or was it a new SIM with a payable service?

 

Calling something a scam when you probably agreed to it by clicking on it and considering that they have agreed to give you a full refund, and it was only a couple of hundred baht, is a bit over the top.

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32 minutes ago, Just Weird said:

Calling something a scam when you probably agreed to it by clicking on it and considering that they have agreed to give you a full refund, and it was only a couple of hundred baht, is a bit over the top.

It is indeed a scam. Many people somehow get subscribed, but don't know how, probably they never did. If you complain about it they unsubscribe you and return the money, but there is a good chance that next month you are somehow subscribed again. This might repeat itself every month.

They make money from people who don't complain about the 100 THB charge and just let it happen. It would be very easy for AIS / True / Dtac to stop this completely, but they earn money from it so they are happy to participate in this scam.

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Call *137 and unsubscribe from all this spam

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I never visit thai websites and I don't send any SMS, but I shared my internet with tethering with thai people who didn't have internet. But even that, I don't understand how can someone subscribe to paid services just by clicking online banners or visiting websites.

 

If it wasn't a scam they wouldn't agree to refund the charge, go and ask for a refund for your internet or phone bills, they will of course refuse. They accept only to refund scammy charges.

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1 hour ago, Just Weird said:

Which website did you click on or what service did you allegedly subscribe to?  That would be useful information if you're giving us a heads-up!  How did you suddenly get the service on an existing number or was it a new SIM with a payable service?

 

Calling something a scam when you probably agreed to it by clicking on it and considering that they have agreed to give you a full refund, and it was only a couple of hundred baht, is a bit over the top.

That's how it works, take 200 thb from everyone every month, refund those who complain and that's how you make a few billion bahts for nothing. I don't even receive the SMS that the service is supposed to send. And as I said, they wouldn't refund if it was 100% legit.

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1 hour ago, jackdd said:

It is indeed a scam. Many people somehow get subscribed, but don't know how, probably they never did. If you complain about it they unsubscribe you and return the money, but there is a good chance that next month you are somehow subscribed again. This might repeat itself every month.

They make money from people who don't complain about the 100 THB charge and just let it happen. It would be very easy for AIS / True / Dtac to stop this completely, but they earn money from it so they are happy to participate in this scam.

"Many people somehow get subscribed, but don't know how, probably they never did"

How is that possible?  I have True, Dtac and AIS numbers, I've never been subscribed to anything that I didn't agree to.

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Posted (edited)
47 minutes ago, JohnnyBKK said:

That's how it works, take 200 thb from everyone every month, refund those who complain and that's how you make a few billion bahts for nothing. I don't even receive the SMS that the service is supposed to send. And as I said, they wouldn't refund if it was 100% legit.

"That's how it works, take 200 thb from everyone every month, refund those who complain..."

But they don't do that, you clicked on something!

 

"...they wouldn't refund if it was 100% legit".

For a customer like you, who made a mistake and clicked on something 100% legitimate, authorising a debit in error, it's very likely that they would refund you such a small amount, it would be worth it just for the PR.

 

You didn't say on which website you clicked, is it a secret?

Edited by Just Weird

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10 minutes ago, Just Weird said:

"That's how it works, take 200 thb from everyone every month, refund those who complain..."

But they don't do that, you clicked on something!

 

"...they wouldn't refund if it was 100% legit".

For a customer like you, who made a mistake and clicked on something 100% legitimate, authorising a debit in error, it's very likely that they would refund you such a small amount, it would be worth it just for the PR.

 

You didn't say on which website you clicked, is it a secret?

I never clicked any website, I don't visit thai websites, obviously I was subscribed without knowing.

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It’s happened to me too.  Also, when you travel overseas, DTAC or someone starts sending you very expensive weather reports every hour, once you get off the flight and turn your phone on.  I just never turned mine on when I traveled I got so many weird charges. I had like 4000 baht of weather reports one time.  I never click anything and barely even use a phone.

 

Part of the problem is that crap is all in Thai obviously and you can’t read it.  

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Posted (edited)
39 minutes ago, Just Weird said:

"Many people somehow get subscribed, but don't know how, probably they never did"

How is that possible?  I have True, Dtac and AIS numbers, I've never been subscribed to anything that I didn't agree to.

The companies get your number from somewhere, and then just sign you up and tell the provider that you signed up for the service yourself. Probably there are also other ways.

If the telco providers wouldn't want to support this, then such paid services would be deactivated for all sim cards by default, and if somebody would want to sign up for this stuff they could activate it.

But the providers don't even offer the possibility to deactivate this completely, which is why people have to complain about their bill every month, so the providers are clearly in on the scam.

Edited by jackdd
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