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Jingthing

Did TOT (phone/internet) stop sending paper bills?

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Posted (edited)

I have an automatic bank debit but it seems they stopped sending paper bills.

Have you noticed this or not? If so were you asked to opt out? I am wondering if this is their new policy.

Maybe they have a way to logon to see the bills online?
Yes I realize I could call them but I'm asking here first, if that's OK. 

 

Edited by Jingthing

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Yes, seem to coincide with the introduction of there App.

The ability to go paperless etc.

  • Thanks 1

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Never seen a TOT bill for ages . If we are late paying they send a text to the Mrs.

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Or 3BB Internet too!


Sent from my iPhone using Tapatalk

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1 hour ago, CharlieH said:

Yes, seem to coincide with the introduction of there App.

The ability to go paperless etc.

Yes, that's good in principle, but I've been using the printed bills at immigration as proof of address. So drats.

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1 hour ago, NE1 said:

Never seen a TOT bill for ages . If we are late paying they send a text to the Mrs.

As I have direct debit from a bank, I'm never late. I do wonder what they do if there isn't money in the account to debit. Shut off immediately?

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16 minutes ago, Jingthing said:

Yes, that's good in principle, but I've been using the printed bills at immigration as proof of address. So drats.

You can still print them off through the app.

 

So you can still pay at 7-11 etc if a person didnt have online banking as an example.

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Posted (edited)

I had ToT for many years until recently.

Always got a paper bill.

During last months I paid via their "TOT easy life" app.

I saw that you can apply for e-bill but no automatic change.

 

Now with 3BB it is paperless by default but you can logon and see a proper invoice in PDF form.

Edited by KhunBENQ

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So I found where you can register with TOT online. They ask for your passport number. I signed up long ago on a different passport. So if I put in my current passport number, will it let me register?

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I had decided to enter a very old passport number in the TOT app because I know that's the last number they have on record, so it would match their records.

 

But I put off doing that which is sometimes the best thing to do -- NOTHING.

 

Yesterday I received another TOT bill in the mail!

 

I'm pretty sure it's been a number of months so I can't explain the gap but as long as they're still occasionally sending them, that's good enough for my purposes.

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On 8/19/2019 at 8:39 PM, DILLIGAD said:

Or 3BB Internet too!


Sent from my iPhone using Tapatalk

3BB should have issued you card like a debit card they swipe and you pay. Obviously savings made on postage.

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This is good information. Thanks Charlie.

ToT stopped sending paper bills to me also and the "helpful" people in the shop didn't tell me about their e-bill service.

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I get a paper invoice every month here in Ban Chang, Rayong. 10 years at least. Been on automatic debit from my bank that long too

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