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Doing business In Thailand an absolute nightmare


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1 hour ago, BestB said:

Tried, same result. Got my Thai staff to do all the talking, some did not  know i existed , same result

To open (business)-doors in Thailand one needs a Thai as a "frontman". To approach them with verbal or written English is pointless.


- You mentioned that your Thai-Staff coulden't produce any results. As I gather from previous posts, you run a Hotel/Guesthouse. Possibly your Thai-Staff is not well versed in the "Business-Lingo". As a "trail-blazer", a Thai Legal Eagle (fluent in the Thai/English Business-Lingo) may be the only way for you to go.
Instead of constantly paying "consulting-fees", offer him a percentage of future revenues. If he thinks that the project will fly, he will likely come "aboard". You will have a Thai-Business Partner. For better or for worse.

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3 minutes ago, Skallywag said:

You don't come to thailand for work or business, you come for women and retirement - get a clue dude

 

Chok dee kaap

Well, I came for work, business, and women, not to mention good food, nice weather, and a bit of travel. When retirement comes around, will trade work and business for that. Rest remains the same.

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35 minutes ago, swissie said:

To open (business)-doors in Thailand one needs a Thai as a "frontman". To approach them with verbal or written English is pointless.


- You mentioned that your Thai-Staff coulden't produce any results. As I gather from previous posts, you run a Hotel/Guesthouse. Possibly your Thai-Staff is not well versed in the "Business-Lingo". As a "trail-blazer", a Thai Legal Eagle (fluent in the Thai/English Business-Lingo) may be the only way for you to go.
Instead of constantly paying "consulting-fees", offer him a percentage of future revenues. If he thinks that the project will fly, he will likely come "aboard". You will have a Thai-Business Partner. For better or for worse.

Has crossed my mind if I was the only one with this kind of problems but as I mentioned have come across a few people already who just gave up and went sourcing elsewhere .

 

i have not given up yet but have realised order sizes may scare some of them and instead of saying so, to save the face they just go Mia.

 

and with that we are back to subject of Thai exports . How do thai companies export when buyers are not thai eagles? They claim exports are down because of baht , but I would say because of stupidity which many encounter.

 

many Thai products are superior quality and people do not mind paying premium for it but when you ignored , or always a no for simple things buyers just go elsewhere . 

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In order to get things moving, you need to give a personal kickback to the person you are dealing with in the sales dept. In order for the person in the sales dept. to trust you sufficiently to arrange a backhander, they need to know you.

 

Therefore the solution to do business with Thais is to spend an inordinate amount of time developing a relationship then arrange backhanders.

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Did you try PTN group for shrimps/seafood?

 

But you don't phone them, you drive there and go there in person. 

The sales department of thai companies are useless af usually, you need to walk in there and talk with them in person.

 

it's the exact opposite to vietnam/china, they will happily take your money and just don't do anything afterwards.

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I'm just average joe, but was trying to cut the middle man out by introducing a local farang backed business in my area to a BKK distributor for a drink product.  No joy. 

 

They had a local distributor already in my city, which I didn't know, and the BKK source gave us the contact details.  OK, fair enough, and I did go and see them, which cut my personal retail price down 35 Baht/unit and for quantity above 12, -40 Baht/unit.  Which is great.  No complaints.

 

But I did muse about the distributor rejecting inquires for new sources on a totally opposite side of the city, which their existing small time distro doesn't even deliver to; but I suppose they would with some kind of additional fee (fair enough).  But, that was the end of that and seemed a bit short-sighted and unimaginative on the part of the BKK distributor (Thai) and the local distributor (Thai).

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1 hour ago, BestB said:

Has crossed my mind if I was the only one with this kind of problems but as I mentioned have come across a few people already who just gave up and went sourcing elsewhere .

 

i have not given up yet but have realised order sizes may scare some of them and instead of saying so, to save the face they just go Mia.

 

and with that we are back to subject of Thai exports . How do thai companies export when buyers are not thai eagles? They claim exports are down because of baht , but I would say because of stupidity which many encounter.

 

many Thai products are superior quality and people do not mind paying premium for it but when you ignored , or always a no for simple things buyers just go elsewhere . 

BestB:

Most exports are conduced by large companies. Ranging from Car Manufacturers to Rice-Exports. On this scale, Thai "governement-support" comes into play.
Small-scale "Exports" are in it's infancy in Thailand (no administratve apparatus in place as far as manpower is concerned) as a starter. And many more obstacles.
By the time small-scale exports become "flawless", you may have run out of money and patience and enthusiasm.
After many years in Thailand, can you rely on some "Thai-Family-Support", in a situation like this? Just curious.

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Seem the companies the OP approached are, give the Thai labels, not exporters. 

Then most probably they do not even have the export licence for their product...

So it was a no go from the beginning

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4 minutes ago, jumbo said:

Seem the companies the OP approached are, give the Thai labels, not exporters. 

Then most probably they do not even have the export licence for their product...

So it was a no go from the beginning

They do not need to have export license as I offered to buy internally and I would export it. Labels cost less than a few baht to make if one is willing. Also as an example I doubt Oleen does not have export license 😉

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7 hours ago, swissie said:

BestB:

Most exports are conduced by large companies. Ranging from Car Manufacturers to Rice-Exports. On this scale, Thai "governement-support" comes into play.
Small-scale "Exports" are in it's infancy in Thailand (no administratve apparatus in place as far as manpower is concerned) as a starter. And many more obstacles.
By the time small-scale exports become "flawless", you may have run out of money and patience and enthusiasm.
After many years in Thailand, can you rely on some "Thai-Family-Support", in a situation like this? Just curious.

I do not have Thai family and do not plan on having one. 

 

Can not comment on administrative obstacles as I still can not get company’s who can quote or confirm products 

 

i will say though, I am yet to deal with the owners , so far it’s sales people who do not appear to be interested in anything .

 

once I reached to the owner, who is a Canadian , who passed it on to sales. Took her 1 month to give a quote

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1 minute ago, mercman24 said:

herbal Viagra, 300, baht,? same price as the REAL stuff, and the REAL stuff (sidagra) 240 baht in Bangkok

I do not make the prices, this is what they charge . Have another one which is 500 baht . This is retail price in pharmacies . 

 

The 300 baht one you get 6 pills but the 500 baht one you get 4.

 

And precisely my point, retail is 300 baht but factory quoting 280 for wholesale large order. Makes you wonder why pharmacies are selling at 300 and not more and why they bothering over 20 baht profit 

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8 hours ago, ThomasThBKK said:

Did you try PTN group for shrimps/seafood?

 

But you don't phone them, you drive there and go there in person. 

The sales department of thai companies are useless af usually, you need to walk in there and talk with them in person.

 

it's the exact opposite to vietnam/china, they will happily take your money and just don't do anything afterwards.

This is what I am learning . Phone calls and emails are useless, only having to go and speak .

 

i do not think I have tried PTN group, thanks for the tip, will give them a go.

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9 hours ago, Briggsy said:

In order to get things moving, you need to give a personal kickback to the person you are dealing with in the sales dept. In order for the person in the sales dept. to trust you sufficiently to arrange a backhander, they need to know you.

 

Therefore the solution to do business with Thais is to spend an inordinate amount of time developing a relationship then arrange backhanders.

Very possibly you are right but how do you offer a backhander when you do not even know their prices?

 

Do not forget, products I am sourcing are not something new but a very competitive market , so price must be right.

 

funny enough , I do export rawhide dog snacks which I get through an employee of the company , not the head office . 

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