Jump to content

Deputy PM Wissanu delivers policy to address public complaints


webfact

Recommended Posts

Deputy PM Wissanu delivers policy to address public complaints

 

6601c0fe3984e3206540ccccb7bda7c7_small.jpg

   

BANGKOK, 12 September 2019(NNT) - Seventeen government agencies have collaborated to exchange and share information about complaints made by the general public. The collaboration will help the government identify and address the people’s problems more effectively.

 

The 17 government agencies include the Office of the Permanent Secretary of the Prime Minister’s Office, the Ministry of Finance, the Royal Thai Police and the Ministry of the Interior.

 

They signed a memorandum of cooperation to jointly handle public complaints. Under this agreement, the agencies will store the people’s complaints in an information system, manage the complaints in the system and develop innovations to solve the problems impartially.

 

The Deputy Prime Minister, Prof. Dr. Wissanu Krea-ngam, delivered the policy and the framework of the Chief Complaints Executive Officer (CCEO). The CCEO will oversee the complaints, coordinate with related units and follow up on key operations.

 

The government recognizes that it must alleviate the people’s hardships. Government House’s hotline 1111 is one of the channels for people to lodge their complaints.

 

More than 80% of the people said they are satisfied with the government’s actions in addressing their problems quickly, and those responsible for receiving the complaints must be willing to help others.

 

nnt.jpg
Link to comment
Share on other sites

16 minutes ago, colinneil said:

So 17 government agencies have got together to discuss how best to exchange and share the best way to avoid dealing with public complaints, sounds about right.????????

Easy answer: "sorry, I don't understand the question" or "I couldn't hear the question" (as in another thread that is currently running).

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

  • Recently Browsing   0 members

    • No registered users viewing this page.




×
×
  • Create New...