webfact Posted September 12, 2019 Share Posted September 12, 2019 Deputy PM Wissanu delivers policy to address public complaints BANGKOK, 12 September 2019(NNT) - Seventeen government agencies have collaborated to exchange and share information about complaints made by the general public. The collaboration will help the government identify and address the people’s problems more effectively. The 17 government agencies include the Office of the Permanent Secretary of the Prime Minister’s Office, the Ministry of Finance, the Royal Thai Police and the Ministry of the Interior. They signed a memorandum of cooperation to jointly handle public complaints. Under this agreement, the agencies will store the people’s complaints in an information system, manage the complaints in the system and develop innovations to solve the problems impartially. The Deputy Prime Minister, Prof. Dr. Wissanu Krea-ngam, delivered the policy and the framework of the Chief Complaints Executive Officer (CCEO). The CCEO will oversee the complaints, coordinate with related units and follow up on key operations. The government recognizes that it must alleviate the people’s hardships. Government House’s hotline 1111 is one of the channels for people to lodge their complaints. More than 80% of the people said they are satisfied with the government’s actions in addressing their problems quickly, and those responsible for receiving the complaints must be willing to help others. -- © Copyright NNT 2019-09-12 Follow Thaivisa on LINE for breaking Thailand news and visa info Link to comment Share on other sites More sharing options...
colinneil Posted September 12, 2019 Share Posted September 12, 2019 So 17 government agencies have got together to discuss how best to exchange and share the best way to avoid dealing with public complaints, sounds about right.???????? Link to comment Share on other sites More sharing options...
mtls2005 Posted September 12, 2019 Share Posted September 12, 2019 Hire an Ombudsman, plop him in some remote office, buy him a shredder and trash bags (not plastic). Job done. Link to comment Share on other sites More sharing options...
neeray Posted September 12, 2019 Share Posted September 12, 2019 16 minutes ago, colinneil said: So 17 government agencies have got together to discuss how best to exchange and share the best way to avoid dealing with public complaints, sounds about right.???????? Easy answer: "sorry, I don't understand the question" or "I couldn't hear the question" (as in another thread that is currently running). Link to comment Share on other sites More sharing options...
hotchilli Posted September 12, 2019 Share Posted September 12, 2019 5 hours ago, colinneil said: So 17 government agencies have got together to discuss how best to exchange and share the best way to avoid dealing with public complaints, sounds about right.???????? You got it one ! Link to comment Share on other sites More sharing options...
Oziex1 Posted September 12, 2019 Share Posted September 12, 2019 If the people have problems, it's because of the spreading of fake news causing confusion. Link to comment Share on other sites More sharing options...
Tgcoll Posted September 13, 2019 Share Posted September 13, 2019 It's well with Thailand Link to comment Share on other sites More sharing options...
sammieuk1 Posted September 13, 2019 Share Posted September 13, 2019 17 New bins on order of the PM???? Link to comment Share on other sites More sharing options...
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