thonglorjimmy Posted September 24, 2019 Share Posted September 24, 2019 A British friend of mine attempted to do an online check-in yesterday for an Air Asia return flight from SGN to DMK in a few days time, he got an error message advising him to use the check-in desk. He's travelling with his Thai partner who was able to check in online for their flight. He called Air Asia and an operative told him that this was a new rule from Thai Immigration, I'm not sure that I buy their explaination, Thai Immigration are not involved in the airline check-in process and in any case Air Asia carry out a document check in the check-in area. He's panicing and I think he's overthinking the issue, has anybody else come across this, or have any ideas? Link to comment Share on other sites More sharing options...
my friend I Posted September 24, 2019 Share Posted September 24, 2019 Do it at the kiosk at the airport Link to comment Share on other sites More sharing options...
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