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Recent Problems using Automatic gates at Suvarnabhumi

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PR in Thailand doesn't sound like "real" PR i.e. the benefits are less than PR elsewhere....not that that should be a surprise, I guess...

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The facial recognition failed.

 

OMG bio -metrics let them down again?

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Just because of PR status doesn't mean they have to be nice to you or even know the rules. I would get used to more attitude coming everyone's way.

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45 minutes ago, Ireland32 said:

Lady IO’s are drama queens to be Avoided

Firstly I think this is nonsense, secondly the OP avoided female IO's.

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1 hour ago, Jaggg88 said:

A female Io insisted my son and wife (both Thai passport holders) fill in a TM6 when we were leaving at swampy. After we had completed them we got in a smaller queue which was manned by a male IO. He asked my wife why she had filled in a TM6 and when she told him he just shook his head and put them in the bin.

Frustrating but not surprising. Awkwardness just for the sake of it seems to be a part of the national personality, particularly when a uniform is involved 

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I just checked the law (section 18 of the immigration act) and the latest ministerial order (from 2017): http://www.ratchakitcha.soc.go.th/DATA/PDF/2560/A/012/54.PDF

The law says passengers have to complete the inspection in accordance with the ministerial order

The ministerial order says passengers have to complete the arrival / departure card (TM6). I couldn't find any exceptions (not even for Thais).

To me it looks like that officially you are not exempt from TM6 and you have to complete it when entering/leaving.

Which means you refused to follow the written law, and now you are complaining that the IO got unfriendly when you broke the law.

You should consider following Thai laws, with your behavior you just make it more difficult for everybody else as well.

Edited by jackdd
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I have PR and have been using the autochannel for more than 3 years. Occasionally on departure autochannel does not work and this was the case 9 days ago. I wasn't the only person who had a problem at this time. Subsequently I found out that there was a problem that day and even the IO was polite enought to advise me. Last night I departed and first time autochannel did not work; second time OK and also Thai person in front of me had a problem.

 

In maybe 100 departures since registering for autochannel, I have not been able use the autochannel less than 5% of the time, but only once have not been able to use the autochannel on arrival. When autochannel does not work on departure it is necessary to complete TM6. On arrival I have never been asked for TM6 when using the autochannel.

 

So I would say much ado abut nothing.

 

All I want is autochannel when departing TG Lane A, as 95% of the time I am flying on TG and apart from 1 hour hops travelling on BC or FC.

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11 hours ago, gamesgplayemail said:

 

With all their husbands having MIA NOI a lot more beautiful and younger than them, I can understand why they are so bitter.

 

 

 

 

Pondering what he is up to while they are locked in a little box, while being expected to stamp in one  hedonistic tourist after another, must wear their patience thin.

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9 hours ago, jackdd said:

I just checked the law (section 18 of the immigration act) and the latest ministerial order (from 2017): http://www.ratchakitcha.soc.go.th/DATA/PDF/2560/A/012/54.PDF

The law says passengers have to complete the inspection in accordance with the ministerial order

The ministerial order says passengers have to complete the arrival / departure card (TM6). I couldn't find any exceptions (not even for Thais).

To me it looks like that officially you are not exempt from TM6 and you have to complete it when entering/leaving.

Which means you refused to follow the written law, and now you are complaining that the IO got unfriendly when you broke the law.

You should consider following Thai laws, with your behavior you just make it more difficult for everybody else as well.

Thanks for the information, I'll definitely comply with the TM6 request then as previously, my bad, if it happens again.

I'm still following up with CW immigration on the lack of facial recognition. More later...………………..

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9 hours ago, jackdd said:

 

The ministerial order says passengers have to complete the arrival / departure card (TM6). I couldn't find any exceptions (not even for Thais).

Lt Gen Sansern made the remark after Prime Minister Prayut Chan-o-cha invoked Section 44 of the former interim charter to revoke the regulation requiring Thais to fill in the white slips, in a bid to shorten waiting times.

He said Gen Prayut has already signed the order. It will be published in the Royal Gazette and will take effect early Saturday morning, he said.

https://www.bangkokpost.com/thailand/general/1324395/tm-6-cards-end-for-thais-in-bid-to-cut-queues

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TM6 found to be never to have been used 

The government spokesman also revealed that the government had decided to scrap the TM6 arrival and departures card that every foreigner in Thailand will be very familiar with. He is reported as saying that Thailand will experience 40 million visitors this year and that the cards simply ended up being stored and never used by authorities or security services. 

https://www.thaiexaminer.com/thai-news-foreigners/2019/09/18/tm30-immigration-foreigners-thailand-easier-app-reporting-government-kobsak-pootrakool/

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