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New artificial intelligence platform introduced to boost Thai healthcare sector

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New artificial intelligence platform introduced to boost Thai healthcare sector

By Nophakhun Limsamarnphun

The Nation

 

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Enterprise software firm Infor is focusing on artificial intelligence (AI) platform as a service to help customers make quicker and better use of new features, with Thailand’s healthcare and food sector among the firm’s top potential markets. 

 

Soma Somasundaram, chief technology officer for Infor, said at the recent Inforum 2019 summit that the healthcare sector, for example, will benefit from the AI platform in terms of better productivity, more patient satisfaction and enhanced security.

 

With this AI platform as a service, there is going to be a single-user experience as well as single sign-on for greater productivity and security.

 

The near real-time analytics also allows linkages with ride-hailing platforms such as Uber to partner with healthcare providers to facilitate patient follow-up appointments with doctors using data on the ride-hailing platform, Somasundaram said.

 

Helen Masters, senior vice president of Infor for Asia Pacific, said Thailand’s healthcare, food and beverage, fashion retail and logistic sectors figure prominently in Infor’s efforts to accelerate the digital transformation journey.

 

Over the past six months, Infor has launched a wide range of new solutions for hospital workforce measurements, doctor and nurse appointments, patient schedule processing for healthcare providers in Australia, New Zealand and Asean markets such as Singapore, Malaysia, Thailand and Philippines using the AI/cloud platform.

 

For public and private hospitals, they can benefit from better and faster processing of hundreds of thousands of patient, doctor and nurse schedules on daily, weekly and monthly basis as well as inventory and supply chain management for drugs, medical supplies and other resources.

 

Citing Queensland Health in Australia as an example, she said, productivity has been rising as a result of better people and process management using robotic and automation systems as well as housekeeping and other apps on hand-held devices.

 

Healthcare providers in the US such as Northern Light Health, which has about 900 doctors, also uses Infor’s cloud-based solutions for its supply chain and financial management, while Palos Health reports a 10 per cent reduction in drug stock using a more intelligent inventory system.

 

In addition, doctors and nurses can spend more time with patients due to a better scheduling system.

 

In Thailand, the healthcare sector is a major focus for Infor due to the good quality of Thailand’s healthcare system, which has been ranked as the world’s sixth best by US magazine CEOWorld whose 2019 index has Taiwan, South Korea and Japan in the top three slots followed by Denmark (5th), Spain (7th), France (8th) Belgium (9th) and Australia (10th).

 

In addition, Thailand also has a significant medical tourism sector with millions of foreign patients visiting the country annually for healthcare services.

 

Kevin Samuelson, CEO of Infor, said the firm aims to deliver better business value to customers with a new generation of predictive analytics, machine-learning software with new algorithms and new data-lake strategy for finance, human resources and asset management.

 

Better harnessing of datasets leads to better insights, contents and business outcomes.

 

Infor’s Somasundaram said better datasets as a single source of truth create better AI and machine-learning platforms for customers, while Infor and partners provide computing power, data training at scale, and model updates to deliver better results.

 

For example, Infor’s Coleman AI platform for embedded machine-learning models provides the speed, repeatability and personalisation needed for businesses and industries to use AI as an effective tool.

 

This has tackled the weaknesses resulting from developer-centric tools, which were designed previously for experimental projects, making it difficult to implement complete commercial projects with good quality and speed.

 

As a result, the practical use of AI and machine learning in the enterprise has been minimal, prompting Infor to launch the new AI platform as a service with industry-specific templates designed for use by “citizen developers”, so they don’t need extensive data modelling and other expertise.

 

Full story: https://www.nationthailand.com/business/30377621

 

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-- © Copyright The Nation Thailand 2019-10-22

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They could use AI to charge the maximum foreigner price possible. It's a good investment. 

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4 minutes ago, jerojero said:

Cloud based solutions are far cry from artificial intelligence. Think AI purported by Thai officials is simply a buzz word b..s.. Sounds high tech, progressive, and 1st worldly. However as we know, the Kingdom has LONG way to go to get firmly into a 2nd world rank.

Reminds me of the buzzword "cloud". It is simply one or more servers and in one or more datacenters providing high availability centralized solutions.

Edited by Tayaout

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4 minutes ago, tabarin said:

So soon Thais will have another problem, that computers are even smarter than them, in a functional way. Can't give those visa issues hehe.

#1 AI problem of Thailand: how to get computers go charge the bribes...

Edited by StayinThailand2much

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4 hours ago, webfact said:

New artificial intelligence platform introduced to boost Thai healthcare sector

Advertorial

 

That said, how will they Thai-ify it, I wonder? 

 

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"1 retina replacement 100K Baht!

2 retina replacement 205K Baht! 

3 retina replacement 310K Baht! " 

 

Edited by Fex Bluse
  • Haha 1

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10 minutes ago, StayinThailand2much said:

#1 AI problem of Thailand: how to get computers go charge the bribes...

Soon to happen: An exponential rise of Bitcoin usage in Thailand.

  • Like 1

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"In Thailand, the healthcare sector is a major focus for Infor due to the good quality of Thailand’s healthcare system, which has been ranked as the world’s sixth best by US magazine CEOWorld whose 2019 index has Taiwan, South Korea and Japan in the top three slots followed by Denmark (5th), Spain (7th), France (8th) Belgium (9th) and Australia (10th)."

 

This may be for corporate expats with the finest insurance. It certainly isn't a guide to anything one encounters on any visit to a hospital outside of Bumrungrad and their like.

 

  • Thanks 1

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4 hours ago, jerojero said:

Cloud based solutions are far cry from artificial intelligence. Think AI purported by Thai officials is simply a buzz word b..s.. Sounds high tech, progressive, and 1st worldly. However as we know, the Kingdom has LONG way to go to get firmly into a 2nd world rank.

you have to love reading.  Marc Zuckerberg and Bill Gates are as famous for their summer time reading lists than as software guys.  and software guys are all quite literate.  neither of those are weird coincidences.  in English or any other language where the written system is geared towards reading and writing, i.e. we only have 5 written vowels but about 40 spoken ones etc etc etc.  until that one is changed for at least 5% of the population overall, in the USA it's about 5% that are functioning as literate people..... everything else is just more nonsense talk.  but we are really good at that too.  only in peer reviewed science articles do we consistently at all ever see some form of "intelligence" and social progress.... plus some futile attempts to avoid social collapse even though that is not an 'agenda' in science, just a human thing.   

Edited by WeekendRaider

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4 hours ago, jerojero said:

Cloud based solutions are far cry from artificial intelligence. Think AI purported by Thai officials is simply a buzz word b..s.. Sounds high tech, progressive, and 1st worldly. However as we know, the Kingdom has LONG way to go to get firmly into a 2nd world rank.

perhaps reading the article might have alerted you to the fact that thailand is simply one of the markets and the tech and company are international.

you might also have noted that not one single thai "official" has been quoted nor have any thais been mentioned.

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