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TG president warns airline on brink of collapse, staff must work harder


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10 minutes ago, GinBoy2 said:

A case in point. 

 

United was a total basket case when it filed for Chapter 11 after 9-11. But the airline that emerged from bankruptcy bore no relationship to the airline that entered Chapter 11. 

 

People, staff may not have liked what happened, but those fundamental changes have made it one of the most profitable airlines in the world.

 

Without TG being forced to made those kind of hard and difficult changes it's never going to change.

Excellent point .... Top down needs to be on board and if not replace the .... old habits need to be replaced with proven and new ideas...

 

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This may or may not be true, but...   I stopped flying with Thai Airways a long time ago because of over-priced tickets and lousy service.    

wait, let me get this right. Staff must work harder to avoid airline collapsing? Not the management should work harder? not the management should take pay cuts, but the staff should work harder😂

I'm surprised the president would make such a statement.   Who's going to book their flight with Thai now that they may go under at any time.    

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10 hours ago, BestB said:

wait, let me get this right. Staff must work harder to avoid airline collapsing? Not the management should work harder? not the management should take pay cuts, but the staff should work harder😂

And you're surprised by this???   It's the Thai way.

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I find Thai fares are usually quite competitive between Melbourne and Osaka (with a BKK stopover); strangely they offer a much more competitive fare for this longer route than they do for just flying to Bangkok. I would rate service between Bangkok and Osaka as normally excellent (I did hear a pilot once saying something about 'hand-picked crew' so that might explain it), service between Melbourne and Bangkok is normally pretty good, too, and I enjoy the A350. Legroom at 32" is still better than a lot of other airlines (I'm talking to you, Qantas and Jetstar), and the last time I flew in a Thai 777 it was still 9 across. I hope they don't go broke. 

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I always use Thai direct to Auckland & have never had a complaint.

On time, service is OK (I do not want to be bothered every hour) & if want something stretch my legs & go to the galley where always get with a smile

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10 hours ago, Chelseafan said:

I prefer Thai as it's direct and their ground services are better even though Emirates on board services beats them hands down. Thai are generally £800-1000 more expensive than Emirates in F and on occasions I'm the only passenger in the cabin. No wonder!!


They need outside help. The Saudi's realised this and got Tim Clark to turn the airline around

"The Saudi's realised this and got Tim Clark to turn the airline around..."

What have "The Saudis" got to do with THAI, Emirates and Tim Clark?  Emirates is the UAE airline and Clark has no connection to Saudia.

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From a business point of view, Thai airways have less seat than other competing carriers, and they can still not fill up their airplanes due to high prices. That’s not a staff problem. It’s a management problem.

Thai Airways business class on a B-777-300 have 4 seats abreast. Example KLM got 6. Thai Airways Economy class have 9 seats abreast, but KLM have 10. This makes 50 less seats in Thai. If flying with an average of 85% load factor Thai cannot make money. Example applicable towards most other carriers.

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33 minutes ago, Swen said:

From a business point of view, Thai airways have less seat than other competing carriers, and they can still not fill up their airplanes due to high prices. That’s not a staff problem. It’s a management problem.

Thai Airways business class on a B-777-300 have 4 seats abreast. Example KLM got 6. Thai Airways Economy class have 9 seats abreast, but KLM have 10. This makes 50 less seats in Thai. If flying with an average of 85% load factor Thai cannot make money. Example applicable towards most other carriers.

You make a very good observation.

 

I work for Delta, and the load factor is the key factor in achieving a profitable flight.

 

TG may claim an 80% load factor, but if the total available load is 20% less than a competing airline on the same route, thats a problem.

 

TG's answer to this conundrum has consistently been to increased seat pricing to compensate, which in turn depresses' the total load factor.

 

The airline business, while massive in revenue, works on super thin margins. Something that TG management has yet to comprehend. 

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1 hour ago, Straight8 said:

Strangely enough my last 2 trips to Thailand, I was able to snag the best prices at the time of booking on Thai Airways, for a direct flight from Sydney to BKK.

 

They can be cheaper than Qantas, and I'd much prefer Thai.

Maybe 20 years ago it was a dream to fly Thai, good corporate standing attractive well dressed ladies but it seems to have gone, maybe its me i had more money 20 years ago and now if EVA are £100 cheaper i would fly with them, excellent staff and for me  a 777 long haul is fit  for purpose not least a fully loaded 777 can still cope  with 30 kg 

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10 hours ago, Sandy Freckle said:

But, Thai flights slowly, incrementally changed  some few years ago when 'trailer park' families, groups and couples started bypassing Bali and flying TG from Perth, directly into 'Bangers' to get their third world jollies. TG flights became chockers with them.

I don't know how TAT could possibly have missed all those hundreds of thousands of Bogans.

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2 hours ago, Straight8 said:

Strangely enough my last 2 trips to Thailand, I was able to snag the best prices at the time of booking on Thai Airways, for a direct flight from Sydney to BKK.

 

They can be cheaper than Qantas, and I'd much prefer Thai.

Methinks you were very very lucky

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Brexit is the cause of Thai Airways current problems, well it could not be anyone in Thailand or anyone who has anything to do with the airline. I would rule out Mount Etna as a factor or indeed the price of muesli in Tesco.

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Hi 

We stopped using Thai Air years ago because of the arrogant attitude of most of the staff. The in plane service and meals were no better. The planes are old and tired. We fly Business class, Thai Air BC is attrocious compared to other airlines.

It was quite noticeable on the amount of Thais in economy being upgraded free to BC as against the nil upgrade for farangs.

Those bloggers that think Thia Air are wonderfull, have obviously not tried other premium airlines that are more cost effective with better attitudes & service.

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