mstevens Posted October 23, 2019 Share Posted October 23, 2019 I cannot get in to my Bangkok Bank account via Internet banking. I have tried both my home wi-fi connection and mobile connection, Bangkok Bangkok app and Bangkok Bank website on my laptop and nothing works. It worked fine and I could get in to the account fine yesterday. I am in New Zealand....so maybe that is the problem. Is anyone else experiencing problems (especially those outside Thailand like me)? Link to comment Share on other sites More sharing options...
Crossy Posted October 23, 2019 Share Posted October 23, 2019 It's working from within Thailand but sends no data when I am VPN'd to Belgium. Definitely a problem somewhere. Link to comment Share on other sites More sharing options...
lopburi3 Posted October 24, 2019 Share Posted October 24, 2019 I just tried from Singapore VPN and took longer than normal to connect (got can not make connection and then immediately connected). Seemed to work fine once connected. I just tried a second time and immediate connection so maybe fixed. Link to comment Share on other sites More sharing options...
asiaexpat Posted October 24, 2019 Share Posted October 24, 2019 VPN to USA BBL iBanking works fine. Link to comment Share on other sites More sharing options...
bikerlou47 Posted October 24, 2019 Share Posted October 24, 2019 Recently BB made a change to their site. This change was not supported my smart phone, it is about 4 years old. Link to comment Share on other sites More sharing options...
mstevens Posted October 24, 2019 Author Share Posted October 24, 2019 Thanks for the replies. It was fine again about 90 minutes after I posted. Link to comment Share on other sites More sharing options...
Pib Posted October 24, 2019 Share Posted October 24, 2019 I'm in Bangkok....logged onto Bangkok Bank ibanking no problem. Then tried with a VPN connection for a US IP address in Texas.... logged onto Bangkok Bank ibanking again no problem again. Summary: whether using a Thailand or US IP address didn't make a difference. Bangkok Bank mbanking also working fine for me. Link to comment Share on other sites More sharing options...
KhunBENQ Posted October 24, 2019 Share Posted October 24, 2019 So it seems to have been a temporary problem. Annoying but what can you do? Even from here in Thailand I sometimes get slow response or spinning wheel forever (e.g. at logout). At the moment the website works fine. On Saturday Oct 26 there will be a shutdown for maintenance, midnight to 9:00 AM Thai time. Hope it serves to improve reliability. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.