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PEA electricity payment, no warning before removing meter ? Application or email ?

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hello,

 

PEA electricity of thailand removed the meter because bill was not paid.

Bill was not paid because credit card used denied payment without legit reason.

 

Is it standard procedure that they don't try to contact me before removing the meter ?

 

No android application warning or email warning or sms warning ?

 

This is Chonburi PEA, but is it the same procedure all around Thailand ?

 

Maybe better use direct bank account debit instead of credit cards, so they will never have a problem to get the money ?

 

Thank you.

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If you get the PEA App, you get notice the bill is ready to be paid, and you can pay it directly through the app/phone banking etc yourself. Never need worry about mail.

 

If you already have the app you would see there is a balance outstanding.

Just a suggestion going forward.

 

I have never heard of a fast removal without prior notice in my area, nor seen one on this forum that I can recall.

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I've been warned they are ruthless and to the pay bill pronto!

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2 hours ago, J Town said:

I've been warned they are ruthless and to the pay bill pronto!

And it may also involve a fee to re-install the meter.

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3 hours ago, gamesgplayemail said:

because bill was not paid.

A single month delay would not lead to consequences (here).

Sister in law more than once missed payment for a month without meter disconnect.

 

As above: install the PEA app ("PEA Smart Plus").

I remember I needed to enter a Thai ID number.

Can be anyone. Does not need to be the meter customer.

(ID's can also be "generated" but I don't want to spread this here)
 

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3 hours ago, CharlieH said:

If you get the PEA App, you get notice the bill is ready to be paid, and you can pay it directly through the app/phone banking etc yourself. Never need worry about mail.

 

If you already have the app you would see there is a balance outstanding.

Just a suggestion going forward.

 

I have never heard of a fast removal without prior notice in my area, nor seen one on this forum that I can recall.

It happened to us at my wife's old shop which she had rented to somebody else who didn't pay the bill and "forgot" to tell us before they moved on. It cost them part of their deposit to pay the bill but it wasn't a problem. The PEA took the meter away and replaced it a couple of days after we paid the bill. It cost 100 or 200 baht I think

 

This was in rural Khampaeng Phet.

 

Now I pay both bills (the standing charge for the shop is about 41 baht and if somebody is using the place, either they or I will pay it, and if I pay it my wife gets the money back, either by them paying my wife or she kicks them out.

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2 hours ago, jimn said:

If you a bank account, direct debit is definately the way to go. Just ensure you have enougth funds in the bank and forget about it. You will still get your monthly printed bill as per normal. I cant believe people in this day and age still trudge down to 7/11 to pay their bill. Maybe its the highlight of their day.

 

Thank you but i said that its automatic credit card payment but it didn't work for the first time after 15 years. And no warning.

 

 

 

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7 minutes ago, gamesgplayemail said:

 

Thank you but i said that its automatic credit card payment but it didn't work for the first time after 15 years. And no warning.

Maybe no relationship, but today I tried to book on Thai Lion Air and it kept rejecting my MasterCard.  Called the number for them and after 10 min. of this/that, she asked where my card was from.  The USA.  'Oh, we are not accepting cards from the US/Canada right now."  Apparently that just started recently.

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PEA electricity payment, no warning before removing meter 

 

It is unusual for the meter to be physically removed. The usual PEA practice for unpaid Bill's is to disconnect the output cables on the consumer output from the meter. 

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3 hours ago, jimn said:

If you a bank account, direct debit is definately the way to go. Just ensure you have enougth funds in the bank and forget about it. You will still get your monthly printed bill as per normal. I cant believe people in this day and age still trudge down to 7/11 to pay their bill. Maybe its the highlight of their day.

I pay my bills at the PEA as it's near, otherwise it could be 7/11. I don't like to have my bank accounts being linked to direct debit. That's about trust; no problem using apps otherwise.

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