rockyysdt Posted December 9, 2019 Share Posted December 9, 2019 (edited) Hello everyone. I just wanted to organize some online Christmas purchases with Lazada Thailand, but I'm having a catch 22 dilemma. I have a User Name (email) and password but their system requires a six digit verification code which is generated and sent to your email or to your phone as a text to log in. As I don't have a local Thai number in Lazada (system is fixed to +66 prefix) my verification code is set to be sent to my email address. Problem: Lazadas system won't send the verification code. Catch 22. 1. Replying to Lazadas email (case number) results in auto reply "do not reply to this email - case closed - contact via online chat). 2. Onlne chat can only be accessed once a subcriber logs on first. If you have issues, trying to liase with Lazada has become a nightmare. This issue is now atleast 4 weeks. Can anyone advise?? Edited December 9, 2019 by rockyysdt 1 Link to comment Share on other sites More sharing options...
Delight Posted December 9, 2019 Share Posted December 9, 2019 You could seek advice via their landline number -020180000 . Also you could get a SIM card . Link to comment Share on other sites More sharing options...
jackdd Posted December 9, 2019 Share Posted December 9, 2019 After you have entered your email and password and clicked on login they show you a page with the button "verify through email", then after this page you get a page where it tells you to enter the 6 digits code. On this page you have to click on the small "SEND" link next to the input box for the 6 digits code, only then will they actually send you the verification mail. Link to comment Share on other sites More sharing options...
rech Posted December 9, 2019 Share Posted December 9, 2019 I agree that it seems complicated to just open a new account ???? Link to comment Share on other sites More sharing options...
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