Jump to content

Prominent Thai Online Shopping Provider - Catch 22

Recommended Posts

Hello everyone.


I just wanted to organize some online Christmas purchases with Lazada Thailand, but I'm having a catch 22 dilemma.


I have a User Name (email) and password but their system requires a six digit verification code which is generated and sent to your email or to your phone as a text to log in.


As I don't have a local Thai number in Lazada (system is fixed to +66 prefix) my verification code is set to be sent to my email address.


Problem: Lazadas system won't send the verification code.


Catch 22.


1. Replying to Lazadas email (case number) results in auto reply "do not reply to this email - case closed - contact via online chat).

2. Onlne chat can only be accessed once a subcriber logs on first.


If you have issues, trying to liase with Lazada has become a nightmare.


This issue is now atleast 4 weeks.


Can anyone advise??

Edited by rockyysdt
  • Haha 1

Share this post

Link to post
Share on other sites

You could seek advice via their landline number -020180000 .

Also you could get a SIM card .


Share this post

Link to post
Share on other sites

After you have entered your email and password and clicked on login they show you a page with the button "verify through email", then after this page you get a page where it tells you to enter the 6 digits code. On this page you have to click on the small "SEND" link next to the input box for the 6 digits code, only then will they actually send you the verification mail.

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

  • Create New...