smedly Posted December 31, 2019 Share Posted December 31, 2019 I have the App on my Android phone which is working and linked to my account and shows my outstanding balance due on 31st Dec (today) I paid this bill on the 27th Dec at a family mart (have receipt) but on the App it is still showing as outstanding balance, is this normal ? Link to comment Share on other sites More sharing options...
jacko45k Posted December 31, 2019 Share Posted December 31, 2019 Since everybody is off on holiday,I am not surprised. Link to comment Share on other sites More sharing options...
smedly Posted December 31, 2019 Author Share Posted December 31, 2019 yes I know that could be the issue but I would have thought the payment went through automatically but I guess quite possible they are processed manually 27th was not a holiday HNY Link to comment Share on other sites More sharing options...
Moonlover Posted December 31, 2019 Share Posted December 31, 2019 As long as you have a receipt why worry about it? Link to comment Share on other sites More sharing options...
CharlieH Posted December 31, 2019 Share Posted December 31, 2019 Paid mine and it credited within minutes ! If it's 4 days it suggests something's up. Contact PEA via the app and ask them. Link to comment Share on other sites More sharing options...
Leaver Posted December 31, 2019 Share Posted December 31, 2019 Perhaps uninstall and reinstall the app. Link to comment Share on other sites More sharing options...
murraynz Posted January 1, 2020 Share Posted January 1, 2020 22 hours ago, Leaver said: Perhaps uninstall and reinstall the app. Why not set up an a/p with the power authority.. Mine has worked perfectly for several years. I don't have to worry, if I'm away from Thailand. Power still gets paid. Keep life simple. Link to comment Share on other sites More sharing options...
smedly Posted January 1, 2020 Author Share Posted January 1, 2020 23 minutes ago, murraynz said: Why not set up an a/p with the power authority.. Mine has worked perfectly for several years. I don't have to worry, if I'm away from Thailand. Power still gets paid. Keep life simple. will be using the app - simple enough Link to comment Share on other sites More sharing options...
Leaver Posted January 1, 2020 Share Posted January 1, 2020 5 hours ago, murraynz said: Why not set up an a/p with the power authority.. Mine has worked perfectly for several years. I don't have to worry, if I'm away from Thailand. Power still gets paid. Keep life simple. Sure, but that was not what the OP was asking about, was it? I believe some of these app now can show real time usage, although I am not sure about Thailand. Link to comment Share on other sites More sharing options...
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