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DeeMoney launches DeeNEXT - a guaranteed next working day money transfer service to 28 countries

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Great ! Introduced just after I do( early this week ) a sizable international transfer on app for B150 + VAT to arrive in "3 to 5" working days! With the receiving bank not working on weekends, this will end up close to a week! Next week !

Not impressed !

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I did not realise that Scotland had suddenly gained independence and it's own currency as this site shows a TX for;  

United Kingdom ( GBP ) 39.80  

Scotland           ( SCO ) 38.50.

 

How the hell do they justify/work that out?

 

PS; I cannot see (not that I have tried very hard) how you bring money into Thailand from UK/SCO with this company!

Edited by scottiejohn

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1 hour ago, scottiejohn said:

PS; I cannot see (not that I have tried very hard) how you bring money into Thailand from UK/SCO with this company!

From the article - 

Quote

we are now also supporting international money transferring to 

My understanding is they have only ever been for transfers out of Thailand.

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1 hour ago, scottiejohn said:

I did not realise that Scotland had suddenly gained independence and it's own currency as this site shows a TX for;  

United Kingdom ( GBP ) 39.80  

Scotland           ( SCO ) 38.50.

 

How the hell do they justify/work that out?

 

PS; I cannot see (not that I have tried very hard) how you bring money into Thailand from UK/SCO with this company!

Hi Scottie, thanks for pointing that out, we are fixing it immediately!

 

As for transfers from the UK INTO Thailand. That is currently not possible with us. DeeMoney specializes in transfers FROM Thailand to the world.

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13 hours ago, ThaivisaSales said:

Since 2018, DeeMoney has been innovating the way our users move money in and out of Thailand

This says "in and out of Thailand"

 

4 hours ago, DeeMoney said:

As for transfers from the UK INTO Thailand. That is currently not possible with us. DeeMoney specializes in transfers FROM Thailand to the world.

Please explain, as your blurb is misleading. 

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5 hours ago, DeeMoney said:

Hi Scottie, thanks for pointing that out, we are fixing it immediately!

What are you fixing? 

 

If you do not know that Scotland does not have a separate currency to ALL of the UK how can anyone trust any of your exchange rates. 

 

If you had quoted the GBP(UK)/SCO at the same rates I could have accepted that as a "local" translation error!  But to quote different rates for GBP(UK)/SCO when there is no such difference in currency begs the question of how you quote any of your rates.

 

Please explain how you made the differential quotes and convince me, and I now suspect a few others, of your financial credibility.

Edited by scottiejohn

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3 hours ago, scottiejohn said:

If you were talking about exchanging physical (SCO) GBP notes inside Thailand I could agree with you but you are not doing that!  

You are advertising a Thai Bank To UK bank service, not an "over the counter" exchange in Thailand. 

You are transferring Electronic GBP not physical notes.  The face value of the notes is identical whither they are local Scottish bank issue or BofE issue. You are still clearing through the London clearing houses and NOT exchanging physical notes. There should be no difference in the rates for electronic transfers. 

The Money Exchange service is completely separated from our Money Transfer services. We do both. The Money Exchange service is specifically for our Superrich counter at our Sukumvit Soi 8 branch near BTS Nana.

 

The GBP rates you see on the "Transfer money to the UK" page are rates for money transfers through the DeeMoney app, website, and branch transfers (the counter inside the branch, that is next to our Superrich counter).

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On 1/23/2020 at 6:16 PM, DeeMoney said:

As for transfers from the UK INTO Thailand. That is currently not possible with us. DeeMoney specializes in transfers FROM Thailand to the world.

WHY ??

If you are going to do transfers don’t you think you should do it properly both ways?

There was me thinking that at long last here was a company that was trying to help and and not Wip us Uff as most do and then you contradict your own blurb.

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On 1/26/2020 at 12:46 AM, Janner1 said:

WHY ??

If you are going to do transfers don’t you think you should do it properly both ways?

There was me thinking that at long last here was a company that was trying to help and and not Wip us Uff as most do and then you contradict your own blurb.

Early on, we focused our resources on developing ourselves to accommodate transfers from Thailand to other countries.

 

This was not only because in markets such as Europe, Transferwise simply dominates the landscape, but also because there was a high demand in transfers from Thailand because the license required to perform such transactions legally is extremely difficult to obtain.

 

Which is why DeeMoney is the still the only non-bank entity in Thailand with the license, the other non-bank competitor(s) simply partners with local banks.

 

Since we were able to satisfy the demand, it has allowed us to strive. Thus, transfers from the world INTO Thailand, is not far off at this point.

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On 1/26/2020 at 12:46 AM, Janner1 said:

WHY ??

If you are going to do transfers don’t you think you should do it properly both ways?

There was me thinking that at long last here was a company that was trying to help and and not Wip us Uff as most do and then you contradict your own blurb.

Are you going to ask the same question to Transferwise as they are a one-way transfer service between the UK and Thailand?  Transferwise can transfer from UK to Thailand but not Thailand to UK...in fact, Transferwise can not transfer out of Thailand to any country.

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Very good news, I have to say though that going into your branch near Suk Soi 8 the staff seem surprised when somebody tries to communicate in English!

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4 hours ago, Orton Rd said:

Very good news, I have to say though that going into your branch near Suk Soi 8 the staff seem surprised when somebody tries to communicate in English!

All our staff are trained to communicate efficiently in English and most of our customers are not Thai. Perhaps they were struck by how good you looked 😏

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