soalbundy Posted January 24, 2020 Share Posted January 24, 2020 My Bangkok Bank visa ATM card should be valid until 2023 but my bank has told me that I can't use the card to pick up money and must apply for a new one, can take several days. Any thoughts, any advice would be welcome. I have a new British Passport but don't have my old one (it wasn't returned to me) don't know if this will be a problem. Link to comment Share on other sites More sharing options...
bwpage3 Posted January 24, 2020 Share Posted January 24, 2020 If that is what the Bank told you, how can anyone here help you? 1 1 Link to comment Share on other sites More sharing options...
soalbundy Posted January 24, 2020 Author Share Posted January 24, 2020 Just now, bwpage3 said: If that is what the Bank told you, how can anyone here help you? not so much help as advice (there is a choice of two cards I believe, I didn't ask the wife dealt with the staff) Link to comment Share on other sites More sharing options...
FritsSikkink Posted January 24, 2020 Share Posted January 24, 2020 If you have a 4 pin BKK card it won't work again, need to change to a 6 pin card with different chip, should be done within the hour. 2 Link to comment Share on other sites More sharing options...
farmerjo Posted January 24, 2020 Share Posted January 24, 2020 (edited) Same as above Make sure if you want a higher limit get bank staff to help as passport number is different. They get more sense out of dialling the hotline to change it. Edited January 24, 2020 by farmerjo Link to comment Share on other sites More sharing options...
Andrew Dwyer Posted January 24, 2020 Share Posted January 24, 2020 Does your card have a chip or the old magnetic strip ? Link to comment Share on other sites More sharing options...
BritManToo Posted January 24, 2020 Share Posted January 24, 2020 (edited) 25 minutes ago, soalbundy said: My Bangkok Bank visa ATM card should be valid until 2023 but my bank has told me that I can't use the card to pick up money and must apply for a new one, can take several days. Any thoughts, any advice would be welcome. I have a new British Passport but don't have my old one (it wasn't returned to me) don't know if this will be a problem. Got a new BKB debit Mastercard yesterday (400bht), about 15 mins work in the bank, mainly me signing photocopies of everything, worked in the ATM, tried an online purchase (room with Agoda), payment failed. Don't know why, paid with my TMB VISA debit card. Edited January 24, 2020 by BritManToo 1 Link to comment Share on other sites More sharing options...
Andrew Dwyer Posted January 24, 2020 Share Posted January 24, 2020 What I got told a week ago was : If you have the card with a chip then it is okay until your expiry date and can still use 4 digit code. If you have the old magnetic strip type card and a 4 digit code you need to change pin to 6 digits as after the 16th it will not work. Mine is a chipped 4 digit code card good for another year and a half. BB tells me I am okay until expiry but then have to choose between MasterCard and Union Pay. I haven’t checked my card is working since the 16th though. 1 Link to comment Share on other sites More sharing options...
poohy Posted January 24, 2020 Share Posted January 24, 2020 (edited) changed my old visa card (pretty sure it was chipped) and expiry date was 2023 for mastercard a few weeks ago from i what i understood after 15 only the new cards work regardless of the expiry date there was lots of info about this change on atms and bank website Ps not my account holding branch free took about 10mins and they filled all details and took copy of my passport then eres your new master card pal sort of thing Edited January 24, 2020 by poohy Link to comment Share on other sites More sharing options...
Bangkokhatter Posted January 24, 2020 Share Posted January 24, 2020 Go to local branch, take passport and passbook, get new card. i never paid, but others have, i accepted the union pay card as asking for Mastercard seemed like it was going to prolong my visit, i had queued long enough. Link to comment Share on other sites More sharing options...
Popular Post Moonlover Posted January 24, 2020 Popular Post Share Posted January 24, 2020 Interesting that the O/P reports that his old passport was not returned to him. I wonder how he managed to get his visa and extension details transferred to his new one. 2 1 Link to comment Share on other sites More sharing options...
steven100 Posted January 24, 2020 Share Posted January 24, 2020 1 hour ago, soalbundy said: not so much help as advice (there is a choice of two cards I believe, I didn't ask the wife dealt with the staff) You have to get a chip card which will have a 6 digit pin and only takes 30-50 min at your branch. Be sure to ask for the mastercard one and not the Union pay as union pay is useless. see how you go. 1 1 Link to comment Share on other sites More sharing options...
tom in bangkok Posted January 24, 2020 Share Posted January 24, 2020 1 hour ago, BritManToo said: Got a new BKB debit Mastercard yesterday (400bht), about 15 mins work in the bank, mainly me signing photocopies of everything, worked in the ATM, tried an online purchase (room with Agoda), payment failed. Because the new BKB debit Mastercard uses TPN. Online payments with TPN debit are hit and miss. If the merchant uses a foreign transaction processor then you won't be able to use it. Link to comment Share on other sites More sharing options...
soalbundy Posted January 25, 2020 Author Share Posted January 25, 2020 9 hours ago, Moonlover said: Interesting that the O/P reports that his old passport was not returned to him. I wonder how he managed to get his visa and extension details transferred to his new one. A pertinent question which made me question my memory, so I hunted around in my old documents and see there, my old passport ! so thanks for the quirie. 1 Link to comment Share on other sites More sharing options...
Moonlover Posted January 25, 2020 Share Posted January 25, 2020 (edited) 32 minutes ago, soalbundy said: A pertinent question which made me question my memory, so I hunted around in my old documents and see there, my old passport ! so thanks for the quirie. The query popped into my own head because I was in Krungsri a few weeks back replacing my old mag strip ATM card and the sharp eyed assistant noted that my passport number didn't match that on the account details! Happy to have helped out. I hope your card issues are now resolved. ???? Edited January 25, 2020 by Moonlover Link to comment Share on other sites More sharing options...
WorriedNoodle Posted January 25, 2020 Share Posted January 25, 2020 39 minutes ago, soalbundy said: and see there, my old passport All the ATM cards with 4 pin codes stopped mid January and you need to change to new 6 pin code type. I did mine in 20 minutes at KBank. I didn't need my old pp, just the current one. 1 Link to comment Share on other sites More sharing options...
Kwasaki Posted January 25, 2020 Share Posted January 25, 2020 Why didn't you get your old passport back ? When I got my new passport Thai immigration stamp it and put old passport number and signed as renewed. Link to comment Share on other sites More sharing options...
Andrew Dwyer Posted January 25, 2020 Share Posted January 25, 2020 Contrary to popular belief all 4 pin chipped cards do not have to be changed. My BB chipped 4 pin card ( from July 2016 ) still works as normal. Link to comment Share on other sites More sharing options...
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