Problems with social Security Manila

[steveb6]

I am having problems with the Filipino claims examiner at the social Security office. There was a discrepancy between my passport name and my birth certificate name.I use Steve for all my legal documents but on my birth certificate and social Security was Stephen. She told me I need to change my passport to my birth certificate name.I contacted social Security Baltimore and they told me that they would issue a new social Security card in Steve as long as I provide them with evidence that I have been using Steve for all documents.I They told me to send the documents to the Manila office and that Manila office would forward it to Baltimore I sent the email one month ago and resend the email to the Filipino and until now I have gotten no response. Apparently she may not like that I went over her head and contacted Baltimore So now I don't know what to do other than write a letter to the Baltimore office or try to call Baltimore office again. Anyone have any suggestions or experience like this

[steveb6]

i just wanted to clarify that the reason that I contacted Baltimore office was because I asked her politely please ask your supervisor to clarify but she told me she handles so many countries she is too busy.

[khwaibah]

Manila is slower than snake shyt. I also have had issues with them and FWIW Baltimore is not any better. It takes time. Just keep on them and wish you the best.

[bkk6060]

You could go to Manila personally and try.  They have walkin hours.

But, I got fed up dealing with Manila and actually made a special trip back home to get things straightened out.  Still had to wait a month before everything was settled and could come back here.

[taxout]

A month is nothing in SSA-land.

 

(Myself, I would have ignored the advice about sending the materials to Manila and just sent them direct to Baltimore.)